Infinx Customer Success, Service & Operations Department Salaries in Mumbai

Likes

There is nothing to like you about INFINIX except salary but only for experience one.

Dislikes

There are several process in INFINIX but if you hired for SIMON MED IMAGING (SMI) then following actions will be taken against you. 1. Target is above 40 and if you do not acheive your target then they will put you in QIP. 2. After QIP still you did not achieve your target on daily basis then you will be going to PIP. 3.Then after direct separation without any reason just because they are hiring fresher candidates who are ready to work at 17k. So why they will pay 40k to us ? 4. If you do not achieve you daily target then you will have to extend your shifts by 4 hours daily. 5. Extension hours will not pe paid. 6.There are very limited access of portal and we need to request very badly to get the access of any portal. 7.Error will be given on appeal format and for very nonsense reasons just because Quality doesn’t know how to audit the cases. 8. There is no MIS team in INFINIX. 9. There is no WFM team in INFINIX. 10. Cab facility is also very poor. Your logout time is 3 AM and you will get cab by 4 or 4.45 AM and daily you have to book OLA or UBER. Read carefully before choosing INFINIX.

Likes

There is nothing to like about this company. Worse place to work. It's been 5 years I'm working with here and they only paid 16k ... Yearly appraisal 800 only, they only do show off

Dislikes

...d but after the pandemic the company started treating it's employees like hell.. they cut 4k from our salary. Increased production, increased work time. Increased pressure. BEST SUGGESTION DON'T APPLY JOB AT INFINX

Likes

Working environment is very nice.everyone is helpful for each other. Happy Surroundings good to work fast and securely.

Dislikes

... employees who were not ready for extending while shift time is completely done. The new employees are also wants the benifits of festival, such as previous employees gets Diwali bonus but new or fresher's not getting anything so they also require small gift or gustures so they will work continue like other people for company.

Likes

...rk and build your career its only for pocket money for those who are done H.S.C. you will not learn anything there you will face toxic environment if u dont meet the target then your pay will be cut without hesitation I worked for 2 years and felt that.

Dislikes

Toxic environment, bias seniors, no incentive and no career growth apportunities your pay will be cut daily if you dont meet the target. 700 to 900 willbe your yearly increment

Likes

2 days week off fixed day shift, if we work 1 hr more we paid for extra. salary never late, easy work with not much pressure good environment. good bonding with seniors.

Dislikes

...not to choose. if you have to work for experience after 12th I preferred infinx. the growth is 10% per annum I'm talking about me if my salary in hand is 11,000 its gradually increase 10% per annum which is not satisfied. we dont have incentives. overall growth is slow .