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3.6

based on 1.2k Reviews

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Customer Success, Service & Operations

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IFB Customer Success, Service & Operations Department Salaries in India

based on 428 latest salaries
Designation Avg Annual Salary Open Jobs

Store Incharge

7 - 10 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹6.2 L/yr

System Admin

5 - 14 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Service Engineer Technician

0 - 6 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

State Service Manager

12 - 13 years exp. (AmbitionBox Estimate)
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₹22.5 L/yr - ₹28.8 L/yr

Cluster Manager

12 years exp. (AmbitionBox Estimate)
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₹7 L/yr - ₹8 L/yr

Center Manager

12 - 14 years exp. (AmbitionBox Estimate)
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₹9 L/yr - ₹11.6 L/yr

Relationship Manager

4 - 5 years exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Service Supervisor

8 - 10 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.3 L/yr

Senior Business Analyst

14 - 15 years exp. (AmbitionBox Estimate)
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₹6.8 L/yr - ₹8.6 L/yr

Operations Manager

4 - 5 years exp. (AmbitionBox Estimate)
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₹6 L/yr - ₹7.7 L/yr

Customer Support Associate

Fresher (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Technical Trainer

7 - 8 years exp. (AmbitionBox Estimate)
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₹7.3 L/yr - ₹9.3 L/yr

Zonal Service Manager

20 - 21 years exp. (AmbitionBox Estimate)
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₹57 L/yr - ₹63 L/yr

Accountant and Store Incharge

8 - 10 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Service Ambassador

3 - 4 years exp. (AmbitionBox Estimate)
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₹1.5 L/yr - ₹3.5 L/yr

Outbound Executive

2 - 3 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Area Manager

6 - 8 years exp. (AmbitionBox Estimate)
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₹9 L/yr - ₹12.1 L/yr

CRM Technical Consultant

4 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Senior Service Technician

10 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Escalation Executive

3 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.4 L/yr

Last Updated: 21 Jan, 2025

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2w (edited)
a senior quality lead
Offer letter - Accepted
Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?
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Salary related reviews for IFB

3.1

Rated by 134 employees for salary & benefits

Customer Service Agent in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Feb 2022
1.0
 for  Salary and Benefits

Likes

People help eachother and very friendly environment

  • Skill development - Good
    +2 more

Dislikes

... 6-7 month I've left ifb but till now i didn't get my f&f and experience letter. And last month in which i had worked from my salary 2000/- deducted and no one told us any reason. And even there are some ex employee who left IFB before me and even they didn't get experience letter and we are suffering bcz when we wanna join another organisation they need experience letter and we don't have that.

read more
  • Salary - Bad

Design Engineer in Bangalore / Bengaluru

Full Time

 · 

Research & Development Department

3.0
  •  posted on 22 Jan 2025
3.0
 for  Salary and Benefits

Likes

Its good place to learn about how manufacturing works, I consider if you are a fresher and salary is not an issue to survive

read more
  • Skill development - Excellent
    +2 more

Dislikes

Work life balance is not that great 6 days working. No shifts or work from home/Hybrid options Ctc to actual pay there are lot of cutting

read more

Area Sales Manager in Kolkata

Full Time

 · 

Marketing & Communication Department

2.0
  •  posted on 12 Jan 2025
1.0
 for  Salary and Benefits

Likes

Products are good. Salary on time

Dislikes

Forget about incentive structure Biased promotion Super Toxic Environment Most National level people left HR dept is a mess Only buttering is the option No place for perfomer You may have to go to court for releasing letter if you don't serve full 90 days notice period Don't spoil your Future here

read more
  • Salary - Bad
    +3 more

Product Development Engineer in Kolkata

Full Time

 · 

Production, Manufacturing & Engineering Department

3.0
  •  posted on 01 Oct 2024
4.0
 for  Salary and Benefits

Likes

1.On time salary. 2.Lots of things for learning.

read more
  • Salary - Good
    +1 more

Dislikes

1. No week off. 2. No festival leave. 3. Job timing regularly 10 to 11 hrs without overtime pay. 4. Seniors treats with junior likes his servant. Bad working culture. 5. Too much hard work than expections.

read more
  • Promotions - Poor
    +3 more

Procurement Officer in Bangalore / Bengaluru

Full Time

 · 

Procurement & Supply Chain Department

3.0
  •  posted on 18 Jul 2023
2.0
 for  Salary and Benefits

Likes

The only advantage I get is that once my CV get the name IFB will get a better jump and pay once I shift my job

read more

Dislikes

No work culture and work life balance. Management is very poor in considering our work effort

  • Salary - Poor
    +5 more
see more salary related reviews

IFB interview questions by designations

Senior Executive (5)Service Manager (4)Senior Service Executive (3)Sales Representative (2)
View all 86 interview experiences
More about working at IFB

IFB Salary FAQs

How much does IFB pay per year?
The average IFB salary ranges from approximately ₹0.1 Lakh to ₹1.6 Lakh per year for a Tele Caller and ₹20 Lakhs to ₹70 Lakhs per year for a Business Head. Salary estimates are based on 428 IFB salaries received from various employees of IFB. IFB employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in IFB?
The highest-paying job at IFB is a Business Head with a salary of ₹20 Lakhs to ₹70 Lakhs per year. The top 10% of employees earn more than ₹14.12 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in IFB?
Minimum salary at IFB depends on the role you are applying for. For Sales Executive the minimum salary is ₹1.1 Lakh to ₹4.5 Lakhs per year, and for Customer Service Associate the minimum salary is ₹1.7 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in IFB?
The average salary at IFB for freshers varies from ₹0.7 Lakh to ₹2 Lakhs per year for Telecaller and ₹1.8 Lakh to ₹6.8 Lakhs per year for Graduate Engineer Trainee (Get).
What is the notice period at IFB in Customer Success, Service & Operations Department?
According to AmbitionBox, 42% of the IFB employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 32% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 430 responses on AmbitionBox in last 2 years.

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IFB Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at IFB is INRunlock blur . Salary estimates are based on 428 IFB latest salaries received from various employees of IFB.

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