IDFC FIRST Bank Contact Center Operations Manager salaries in India

Likes

Benefits on loans are good. Salary and package is good

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

Likes

Provides good salary Work timings is not strictly followed

Dislikes

A very hectic culture of getting things done in shortest amount of time HR doesn't have any power of its own due to which managers easily exploit their employees No work life balance. Leaving on time is considered a sin here

Likes

Salary and perks

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

Likes

Currently, the pay they are offering is good

Dislikes

...e a fancy job discription and in relaity, the job we do is completely different. They harras employees and even after resigning, they harrass for due payment.

Likes

I like work culture and job security, overall it's average, if you are good performer then you will get chance to apply for different role

Dislikes

Promotion/ appraisal and salary not good for people who's internally get promoted