IDBI Bank Call Centre Customer Service Representative salaries in India

Likes

Salary & employees monetary benefits due to IBA membership

Dislikes

Unfair promotions practice, Impotent Supervisors in Retail Banking, Egoistic people in Mid Management, God Father culture, No career growth, Non posting of required employees in branches etc.,

Likes

...s work with integrity. U get good customer exposure and handling multiple tasks. Pay scale is good.

Dislikes

Retail branch banking Work pressure, multi-tasking apart from ur job profile. No value addition. Very slow career growth and monotonous job, job rotation periodicity is very large. You will get leaves after too much hardship until it is for some emergency. Review meetings are organised after working hours and frequent commitments and u have to bring figures on every login day. Seniors cannot keep away from using unofficial language if u don't perform in business and Continuous follow up will just keep u on pressure. No mental peace and satisfaction at all in branch banking in metros. If u don't perform, either u r thrown out to rural branches or compelled to resign. If u r excellent in selling insurance policy, then this is the best place to work. Promotions in higher grades are preferably available to staff posted in regional and zonal offices and hardly any branch banking staff is chosen.

Likes

I am working for idbi Intech for last 4 years as a Phone Banking Officer . I have learn all banking products or how to talk to customer or develop communication skills or lots of things I have learn & this is not counted for money because If you have learn banking knowledge then no one can bit you & also your educate to another person .

Dislikes

salary not increment . if you need to comfort zone & lots of family or work life balance then only you can join but if you need money or promotion or Dreams so please don't join .

Likes

Good work environment and culture.teammates are supportive they give good sallary hike and bonus every year

Dislikes

There is a lot of politics and the management doesn't address our issues salary is decent but career growth is slow.

Likes

Good work environment and culture.company policies are good.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. On the job training is not given to new joinees