ICICI Lombard General Insurance Company Customer Support Manager salaries in Mumbai Suburban

Likes

Get salary on time,

Dislikes

Toxic behaviour by top management, and HR will not supportive, On every day 4-5 con call , work under pressure , HR will transfer any time any where without prior notice, old employees are permanent दामाद of company, they will not accept new employees.

Likes

No work life balance pay less and stress more hire by telling inbound customer support and force to do more sales worst it management any technical issue we have to face deviations double standard management

Dislikes

Worst company no work life balance they will hire for inbount and make you to do outcalls and force to sale eventhough customer is not intrested no incentive it management of company is worst part any technical issue epmloye have to compensate the deviations double standard management

Likes

Work Life Balance is Better for those who are doing alternative work also like freelancer,event management,any sport player. there is many shift available Like mrng, general,semi general, night shift, there is no fix shift and also rotational 2 weekoff.

Dislikes

No Fix shift, sunday no fix weekoff.Low salary.

Likes

Job security. They didn't fire anyone

Dislikes

Very less salary If you work hard they will never appreciate you Sales team involvement infact manger did not take stand for there employees. They only blames you. Work load is to high you will be doing 2 persons work at 1 person salary. Work culture is very bad.

Likes

Job security and few HR policies now those are outdated. Nothing much other than job security.

Dislikes

... year rather than thinking about team requirements. Should work on all weekends. No extra pay for overtime. Band 1 people come and say that they are going to implement overtime allowances but it's almost 2 years now but no such action taken. No internal job movements as they are scared to move resources for loss of track and no skill improvement programs. You would do same kind of job for years and they never reply to complaints.