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ICICI Bank

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4.0

based on 37.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Pune
Customer Success, Service & Operations

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ICICI Bank Customer Success, Service & Operations Department Salaries in Pune

based on 1.1k latest salaries
Designation Avg Annual Salary Open Jobs

Trade Relationship Manager

8 years exp. · Pune (AmbitionBox Estimate)
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₹5.8 L/yr - ₹8 L/yr

Rela

6 years exp. · Pune (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Deputy Manager - Finance

3 years exp. · Pune (AmbitionBox Estimate)
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₹4.7 L/yr - ₹5.9 L/yr

Analyst

2 years exp. · Pune (AmbitionBox Estimate)
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₹7.4 L/yr - ₹7.7 L/yr

Group Leader

5 years exp. · Pune (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.6 L/yr

Manager OPS

7 years exp. · Pune (AmbitionBox Estimate)
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₹8.9 L/yr - ₹10.2 L/yr

Head Cashier

2 years exp. · Pune (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.5 L/yr

Branch Relationship Officer

Fresher · Pune (AmbitionBox Estimate)
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₹2 L/yr - ₹3.2 L/yr

Back Office Assistant

3 years exp. · Pune (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.1 L/yr

Area Collection Manager

11 years exp. · Pune (AmbitionBox Estimate)
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₹10.5 L/yr - ₹13.4 L/yr

Business Relationship Manager

3 years exp. · Pune (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Banking Executive

1 year exp. · Pune (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.3 L/yr

Banking Operations

2 years exp. · Pune (AmbitionBox Estimate)
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₹2.5 L/yr - ₹4.1 L/yr

Relationship Manager - Business Banking

5 years exp. · Pune (AmbitionBox Estimate)
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₹6.1 L/yr - ₹7 L/yr

Regional Collection Manager

15 years exp. · Pune (AmbitionBox Estimate)
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₹18.5 L/yr - ₹19.9 L/yr

Assistant Processing Officer

2 years exp. · Pune (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Back Office Coordinator

2 years exp. · Pune (AmbitionBox Estimate)
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₹1.8 L/yr - ₹3.3 L/yr

Relationship Manager - SME

6 years exp. · Pune (AmbitionBox Estimate)
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₹12.3 L/yr - ₹14.9 L/yr

Assistant Manager - Banking Operations

5 years exp. · Pune (AmbitionBox Estimate)
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₹3 L/yr - ₹3.3 L/yr

Senior Office Assistant

3 years exp. · Pune (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3 L/yr

Last Updated: 2 Feb, 2025

What people are saying about ICICI Bank

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a consultant
2w (edited)
Hi there , I have recently completed 2 rounds of interview with the ICICI for the position of Datawarehouse Architect(DATA ENGINEER) and the discussions with HR were very positive and they told me they will be soon contacting me for salary discussions. I searched through different platforms but I am unable to get exactly what is the range of this at ICICI, I have over 2 years of experience and my current CTC is 12LPA, It would be helpful for me to know what can be the expected range that I can have for this role at ICICI
Range of CTC for Datawarehouse Architect(Data Engineer) at ICICI
15 - 20 LPA
0%
20 LPA +
0%
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Salary related reviews for ICICI Bank

4.0

Rated by 113 employees for salary & benefits

Assistant Manager Operations in Pune

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 22 Apr 2021
5.0
 for  Salary and Benefits

Likes

...activity for good business. Company policies are totally safe for women's sefty. They give good salary and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Happy with icici bank work experience.

Customer Service Officer in Pune

Customer Success, Service & Operations Department

3.0
  •  posted on 02 May 2021
3.0
 for  Salary and Benefits

Likes

Skill development and learning,job security

  • Skill development - Good
    • +1 more

Dislikes

... employee is depend on your business for the branch boss uses abussive language.salary is very less as compared to work.if you are not performing well your boss forces you to resign from your job.

read more
  • Work satisfaction - Poor
    • +2 more

Manager OPS in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Jan 2025
3.0
 for  Salary and Benefits

Likes

Salary gets credited on time

  • Promotions - Good
    • +1 more

Dislikes

Training is not given to employees you have to learn from the existing employees even people 2 to 3 grades lower to you ,so a person always has limited information about a activity. You can we asked to do those activities that are for lower grades then you.

read more
  • Skill development - Poor

Accounts Manager in Greater Noida

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 14 Jan 2025
4.0
 for  Salary and Benefits

Likes

Grading system is not there. Decent salary for beginners

  • Salary - Good
    • +2 more

Dislikes

Work life balance is very poor. Expected to do most of customer's part of documentation also. Expected to be available irrespective of holidays. Being service sector it's both physically and emotionally exhausting

read more
  • Skill development - Poor
    • +2 more

Deputy Manager Band 2 in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 03 Jan 2025
3.0
 for  Salary and Benefits

Likes

Career growth is high because there are so many opportunities for learning

  • Skill development - Excellent
    • +5 more

Dislikes

... in intial days that is the most valuable time for anybody in their lifetime 2.Please revise the salary structure of ICICI asper standards of current decade scenario

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see more salary related reviews

ICICI Bank interview questions by designations

Relationship Manager (290)Deputy Manager (194)Assistant Manager (116)Phone Banking Officer (86)
View all 2.2k interview experiences

Know more about ICICI Bank Pune

More about working at ICICI Bank
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#12 Best Mega Company - 2022

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#1 Best Mega Banking Company - 2022

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#10 Best Mega Company - 2021

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#2 Best Mega Banking Company - 2021

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ICICI Bank Salary FAQs

How much does ICICI Bank pay per year?
The average ICICI Bank salary ranges from approximately ₹0.1 Lakh to ₹1.2 Lakh per year for a Office Boy and Peon and ₹48 Lakhs to ₹80 Lakhs per year for a Zonal Head Retail. Salary estimates are based on 1.1k ICICI Bank salaries received from various employees of ICICI Bank. ICICI Bank employees rate the overall salary and benefits package 4.0/5 stars.
What is the highest salary in ICICI Bank?
The highest-paying job at ICICI Bank is a Zonal Head Retail with a salary of ₹48 Lakhs to ₹80 Lakhs per year. The top 10% of employees earn more than ₹16 lakhs per year. The top 1% earn more than a whopping ₹30.93 lakhs per year.
What is the minimum salary in ICICI Bank?
Minimum salary at ICICI Bank depends on the role you are applying for. For Senior Officer the minimum salary is ₹1.1 Lakh to ₹6 Lakhs per year, and for Phone Banking Officer the minimum salary is ₹1 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in ICICI Bank?
The average salary at ICICI Bank for freshers varies from ₹1.1 Lakh to ₹1.7 Lakh per year for Credit Reviewer and ₹8.9 Lakhs to ₹20.5 Lakhs per year for Management Trainee.
What is the notice period at ICICI Bank in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 64% of the ICICI Bank employees in Customer Success, Service & Operations Department in Pune reported a notice period of 1 Month, 27% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 871 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at ICICI Bank , Pune is INRunlock blur . Salary estimates are based on 1.1k ICICI Bank latest salaries received from various employees of ICICI Bank.

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