ICICI Bank Phone Banking Officer Salaries by 1000+ Employees (Updated 2025)

0 - 5 years exp.

₹1 Lakh - ₹5 Lakhs

Avg. annual salary

Monthly In-hand Salary

8% more than the average Phone Banking Officer Salary in Banking Companies for 0 - 5 years of experience

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Last Updated: 9 Apr 2025

Companies similar to ICICI Bank for Phone Banking Officer in Customer Success, Service & Operations department

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Phone Banking Officer Salary 0 - 7 years exp. (134 salaries)	₹1.2 L/yr - ₹4.5 L/yr 14% less
Yes Bank Phone Banking Officer Salary 0 - 5 years exp. (101 salaries)	₹1.9 L/yr - ₹3.8 L/yr 11% less
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Ujjivan Small Finance Bank Phone Banking Officer Salary 0 - 6 years exp. (53 salaries)	₹2.4 L/yr - ₹4.5 L/yr 13% more
IndusInd Bank Phone Banking Officer Salary 0 - 5 years exp. (30 salaries)	₹1.8 L/yr - ₹4.3 L/yr At par
Axis Bank Phone Banking Officer Salary 0 - 5 years exp. (21 salaries)	₹1.1 L/yr - ₹5 L/yr 11% more	2 job openings
IDFC FIRST Bank Phone Banking Officer Salary 0 - 10 years exp. (15 salaries)	₹2.2 L/yr - ₹4.7 L/yr 12% more
Kotak Mahindra Bank Phone Banking Officer Salary 1 - 5 years exp. (15 salaries)	₹1.8 L/yr - ₹3.8 L/yr 5% more
Bandhan Bank Phone Banking Officer Salary 0 - 4 years exp. (11 salaries)	₹1.8 L/yr - ₹3.2 L/yr 29% less
Standard Chartered Phone Banking Officer Salary 0 - 5 years exp. (8 salaries)	₹3 L/yr - ₹4.5 L/yr 4% more
Equitas Small Finance Bank Phone Banking Officer Salary 2 - 6 years exp. (7 salaries)	₹2.6 L/yr - ₹3 L/yr 14% less

Phone Banking Officer salary at ICICI Bank ranges between ₹1 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 1.1k latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Phone Banking Officer in Customer Success, Service & Operations department

3d ago

₹3.3 Lakhs

1 year exp.

3d ago

₹3.5 Lakhs

3 years exp.

6d ago

₹3 Lakhs

4 years exp.

1w ago

₹4 Lakhs

3 years exp.

1w ago

₹4.4 Lakhs

5 years exp.

1w ago

1 year exp.

2w ago

1 year exp.

2w ago

2 months exp.

2w ago

2 years exp.

3w ago

1 year exp.

Experience wise ICICI Bank Phone Banking Officer salaries in Customer Success, Service & Operations department

Last Updated: 9 Apr 2025

Experience	Avg Annual Salary
Fresher (153 salaries)	₹1 L/yr - ₹4.5 L/yr
1 year (337 salaries)	₹1.1 L/yr - ₹5 L/yr
Login to view exact salary
2 years (286 salaries)	₹1 L/yr - ₹4.5 L/yr
3 years (154 salaries)	₹1.6 L/yr - ₹4.5 L/yr
4 years (84 salaries)	₹1.8 L/yr - ₹5 L/yr
5 years (50 salaries)	₹1.8 L/yr - ₹5 L/yr

View all

From

Phone Banking Officer

₹

Lakhs/yr

0 - 5 years exp.

Regional Head

₹

Lakhs/yr

12 - 26 years exp.

Phone Banking Officer

0 - 5 years exp.

Relationship Manager

0 - 19 years exp.

126% hike

Regional Head Sales

5 - 24 years exp.

160% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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(4 salaries)

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(22 salaries)

₹1.2 L/yr - ₹4 L/yr

Deputy Manager Salary

(15.5k salaries)

₹2.5 L/yr - ₹11 L/yr

Process Associate Salary

(79 salaries)

₹1 L/yr - ₹4.2 L/yr

Relationship Manager Salary

(13.1k salaries)

₹2.3 L/yr - ₹11.34 L/yr

Customer Service Manager Salary

(452 salaries)

₹1.05 L/yr - ₹9.5 L/yr

Top skills at ICICI Bank for Phone Banking Officer

Customer Service phone banking Customer Complaints Finance Customer Interaction investment Banking Customer Complaints Customer Interaction Product Service Finance Customer Service Phone Banking Corporate Spoken English

Salary related reviews for ICICI Bank

3.7

Rated by 197 employees for salary & benefits

Phone Banking Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 07 Aug 2023

3.0

for Salary and Benefits

Likes

... some benefits like : Work culture is cooperative and supportive. Job security. Annual bonus.

Job security - Good

+1 more

Dislikes

And here are some things which I-Bank should improve on : Login time is 09 hours and 36 mins. (that too with rigidity) Maximum it should be 09 hours not more than this. Strictness in lunch and tea break. Extra break are not allowed. Meals are not provided. Work-life balance is somewhat difficult. No provision for half-day work.

Phone Banking Officer (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 25 Jun 2023

4.0

for Salary and Benefits

Likes

ICICI Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ICICI Bank

Salary - Good

+3 more

Dislikes

ICICI Bank is known for Job Security which is rated at the top and given a rating of 4.1. However, Salary & Benefits is rated the lowest at 3.5 and can be improved.

Work satisfaction - Bad

Phone Banking Officer in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2020

4.0

for Salary and Benefits

Likes

Due to this covid as the economy is going down as an employee I thought bonus will not be provided but they have kept their promise and also providing officers work from home facility too. Even for officers who r coming to office all the precautions r followed thoroughly

Salary - Good

+4 more

Dislikes

The way nps is calculated and that is addressed to the employees is not right. Slow growth in development.

Phone Banking Officer in Thane

Customer Success, Service & Operations Department

2.0

• posted on 24 Mar 2022

3.0

for Salary and Benefits

Likes

Nothing to say much but in my 2 years of working period I had learnt alot from there like what we should do not do in the career

Dislikes

There is a lot of politics and management doesn't address our isses. Salary is decent but career growth is very slow.

Skill development - Poor

+5 more

Phone Banking Officer in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

5.0

• posted on 11 Nov 2020

5.0

for Salary and Benefits

Likes

...environment and culture. Teammates are supportive and management is transparent. Company policies are good and they give good salary hike and bonus every .

Salary - Excellent

+6 more

Dislikes

Not Bad Things I found in my job role

see more salary related reviews

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What people are saying about ICICI Bank

View All

tendervada

2w (edited)

currently not working

Need suggetion please 🙏

I have a new job in ICICI Bank for Branch Banking as a Relationship Manager, but my friend, who is also in the same bank, told me not to join Branch Banking as a Relationship Manager because the sales targets are too high and the work culture is too toxic. He suggested I transfer to Corporate Banking." Please give me suggetion?

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ICICI Bank Phone Banking Officer Salaries by Location

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ICICI Bank Phone Banking Officer Salaries

ICICI Bank Phone Banking Officer salary in Customer Success, Service & Operations department in India ranges between ₹1 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 1.1k ICICI Bank latest salaries received from various employees of ICICI Bank.

ICICI Bank Phone Banking Officer salaries in Customer Success, Service & Operations in India (Updated 2025)

Companies similar to ICICI Bank for Phone Banking Officer in Customer Success, Service & Operations department

Latest annual salaries shared by ICICI Bank Phone Banking Officer in Customer Success, Service & Operations department

Experience wise ICICI Bank Phone Banking Officer salaries in Customer Success, Service & Operations department

Similar Designation salaries in ICICI Bank

Top skills at ICICI Bank for Phone Banking Officer

Salary related reviews for ICICI Bank

Phone Banking Officer in Hyderabad / Secunderabad

Phone Banking Officer (working remotely)

Phone Banking Officer in Hyderabad / Secunderabad

Phone Banking Officer in Thane

Phone Banking Officer in Hyderabad / Secunderabad

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ICICI Bank Phone Banking Officer Salaries by Location