ICICI Bank Phone Banking Officer Salaries by 1000+ Employees (Updated 2025)

0 - 5 years exp.

₹1 Lakh - ₹5.5 Lakhs

Salary of majority employees

10% more than the average Phone Banking Officer Salary in Banking Companies for 0 - 5 years of experience

Interested in this particular role?

Last Updated: 5 Mar 2025

Companies similar to ICICI Bank for Phone Banking Officer in Customer Success, Service & Operations department

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Phone Banking Officer Salary 0 - 6 years exp. (136 salaries)	₹1.3 L/yr - ₹4.5 L/yr 20% less
Axis Bank Phone Banking Officer Salary 1 - 7 years exp. (24 salaries)	₹1.1 L/yr - ₹7 L/yr 45% more
Login to view exact salary
Kotak Mahindra Bank Phone Banking Officer Salary 0 - 5 years exp. (18 salaries)	₹1.8 L/yr - ₹3.7 L/yr 3% less
TCS Phone Banking Officer Salary 1 - 6 years exp. (3 salaries)	₹3.2 L/yr - ₹5.1 L/yr 24% more
Yes Bank Phone Banking Officer Salary 0 - 5 years exp. (101 salaries)	₹1.6 L/yr - ₹3.8 L/yr 12% less
Ujjivan Small Finance Bank Phone Banking Officer Salary 0 - 5 years exp. (48 salaries)	₹2.4 L/yr - ₹4.5 L/yr 11% more
IndusInd Bank Phone Banking Officer Salary 0 - 5 years exp. (30 salaries)	₹1.8 L/yr - ₹4.3 L/yr 2% less
IDFC FIRST Bank Phone Banking Officer Salary 0 - 6 years exp. (15 salaries)	₹2.2 L/yr - ₹4.7 L/yr 7% more
Bandhan Bank Phone Banking Officer Salary 0 - 4 years exp. (11 salaries)	₹1.8 L/yr - ₹3.2 L/yr 31% less
Equitas Small Finance Bank Phone Banking Officer Salary 2 - 6 years exp. (8 salaries)	₹2.2 L/yr - ₹3 L/yr 14% less
Standard Chartered Phone Banking Officer Salary 0 - 5 years exp. (7 salaries)	₹3 L/yr - ₹5 L/yr 9% more
Login to view exact salary

Phone Banking Officer salary at ICICI Bank ranges between ₹1 Lakh to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 1.1k latest salaries received from various employees of ICICI Bank.

Experience wise ICICI Bank Phone Banking Officer salaries in Customer Success, Service & Operations department

Last Updated: 5 Mar 2025

Experience	Avg Annual Salary
Fresher (155 salaries)	₹1 L/yr - ₹4.5 L/yr
1 year (337 salaries)	₹1.1 L/yr - ₹5 L/yr
Login to view exact salary
2 years (286 salaries)	₹1 L/yr - ₹4.5 L/yr
3 years (153 salaries)	₹1.7 L/yr - ₹5.5 L/yr
4 years (84 salaries)	₹1.8 L/yr - ₹5 L/yr
5 years (49 salaries)	₹1.8 L/yr - ₹5 L/yr

View all

From

Phone Banking Officer

₹

Lakhs/yr

0 - 5 years exp.

Regional Head

₹

Lakhs/yr

12 - 26 years exp.

Phone Banking Officer 0 - 5 years exp.

Relationship Manager 0 - 19 years exp.

133% hike

Regional Head Sales 5 - 23 years exp.

162% hike

Similar Designation salaries in ICICI Bank

Customer Service Officer Salary

(863 salaries)

₹1.5 L/yr - ₹5.2 L/yr

Sales Officer Salary

(1.9k salaries)

₹1 L/yr - ₹4.5 L/yr

Branch Manager Salary

(2.3k salaries)

₹5.4 L/yr - ₹23 L/yr

Sales Manager Salary

(586 salaries)

₹2 L/yr - ₹11 L/yr

Service Engineer Salary

(4 salaries)

₹1.05 L/yr - ₹3.52 L/yr

Telecalling Executive Salary

(20 salaries)

₹1.2 L/yr - ₹3 L/yr

Deputy Manager Salary

(15.5k salaries)

₹2 L/yr - ₹11 L/yr

Process Associate Salary

(77 salaries)

₹1 L/yr - ₹4.2 L/yr

Relationship Manager Salary

(13k salaries)

₹2.5 L/yr - ₹11.48 L/yr

Customer Service Manager Salary

(429 salaries)

₹1.8 L/yr - ₹9.5 L/yr

Top skills at ICICI Bank for Phone Banking Officer

Customer Service phone banking Customer Complaints Finance Customer Interaction investment Banking Customer Complaints Customer Interaction Product Service Finance Customer Service Phone Banking Corporate Spoken English

Salary related reviews for ICICI Bank

3.8

Rated by 197 employees for salary & benefits

Phone Banking Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 07 Aug 2023

3.0

for Salary and Benefits

Likes

... some benefits like : Work culture is cooperative and supportive. Job security. Annual bonus.

Job security - Good

+1 more

Dislikes

And here are some things which I-Bank should improve on : Login time is 09 hours and 36 mins. (that too with rigidity) Maximum it should be 09 hours not more than this. Strictness in lunch and tea break. Extra break are not allowed. Meals are not provided. Work-life balance is somewhat difficult. No provision for half-day work.

Phone Banking Officer (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 25 Jun 2023

4.0

for Salary and Benefits

Likes

ICICI Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ICICI Bank

Salary - Good

+3 more

Dislikes

ICICI Bank is known for Job Security which is rated at the top and given a rating of 4.1. However, Salary & Benefits is rated the lowest at 3.5 and can be improved.

Work satisfaction - Bad

Phone Banking Officer in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2020

4.0

for Salary and Benefits

Likes

Due to this covid as the economy is going down as an employee I thought bonus will not be provided but they have kept their promise and also providing officers work from home facility too. Even for officers who r coming to office all the precautions r followed thoroughly

Salary - Good

+4 more

Dislikes

The way nps is calculated and that is addressed to the employees is not right. Slow growth in development.

Phone Banking Officer in Thane

Customer Success, Service & Operations Department

2.0

• posted on 24 Mar 2022

3.0

for Salary and Benefits

Likes

Nothing to say much but in my 2 years of working period I had learnt alot from there like what we should do not do in the career

Dislikes

There is a lot of politics and management doesn't address our isses. Salary is decent but career growth is very slow.

Skill development - Poor

+5 more

Phone Banking Officer in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

5.0

• posted on 11 Nov 2020

5.0

for Salary and Benefits

Likes

...environment and culture. Teammates are supportive and management is transparent. Company policies are good and they give good salary hike and bonus every .

Salary - Excellent

+6 more

Dislikes

Not Bad Things I found in my job role

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about ICICI Bank

View All

indispensablefire

works at

ICICI Bank

Need assistance for a job switch

So I just finished a year at ICICI and am now in SO grade in the eRM channel. My highest educational qualification is a B.Com. And now I intend to prepare for FRM. But I’m not sure whether I should stay at ICICI for another year, then switch companies after earning a promotion, and in the meantime, continue pursuing FRM, or if I should switch right away. My current package in Bhubaneswar is 3.1 LPA…

Got a question about ICICI Bank?

Ask anonymously on communities.

ICICI Bank Phone Banking Officer Salary FAQs

What is the salary of Phone Banking Officer at ICICI Bank in Customer Success, Service & Operations department?

Phone Banking Officer salary at ICICI Bank in Customer Success, Service & Operations department in India ranges between ₹1.0 Lakhs to ₹5.5 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 10% more than the average Phone Banking Officer Salary in India. Salary estimates are based on 1.1k latest salaries received from various employees of ICICI Bank India in Customer Success, Service & Operations department.

How does the salary of a Phone Banking Officer at ICICI Bank India in Customer Success, Service & Operations department compare with the average salary range for this job?

The average salary of a Phone Banking Officer at ICICI Bank in Customer Success, Service & Operations department is 10% more than the average salary of a Phone Banking Officer in India. To know exact salary insights, login to view.

What are the top skills required to work as a Phone Banking Officer at ICICI Bank?

Customer Service, phone banking, Customer Complaints, Finance and Customer Interaction are some of the popular skills required to work as a Phone Banking Officer at ICICI Bank India.

Which similar companies are paying more than ICICI Bank to a Phone Banking Officer in Customer Success, Service & Operations department in India?

Axis Bank Phone Banking Officer Salary - ₹1.1 Lakhs to ₹7.0 Lakhs per year
TCS Phone Banking Officer Salary - ₹3.2 Lakhs to ₹5.1 Lakhs per year
Ujjivan Small Finance Bank Phone Banking Officer Salary - ₹2.4 Lakhs to ₹4.5 Lakhs per year
Standard Chartered Phone Banking Officer Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year
IDFC FIRST Bank Phone Banking Officer Salary - ₹2.2 Lakhs to ₹4.7 Lakhs per year

What is the salary of a Phone Banking Officer in Customer Success, Service & Operations department in companies similar to ICICI Bank in India?

IndusInd Bank Phone Banking Officer Salary - ₹1.8 Lakhs to ₹4.3 Lakhs per year
Kotak Mahindra Bank Phone Banking Officer Salary - ₹1.8 Lakhs to ₹3.7 Lakhs per year
Yes Bank Phone Banking Officer Salary - ₹1.6 Lakhs to ₹3.8 Lakhs per year
Equitas Small Finance Bank Phone Banking Officer Salary - ₹2.2 Lakhs to ₹3.0 Lakhs per year
HDFC Bank Phone Banking Officer Salary - ₹1.3 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Phone Banking Officer in Customer Success, Service & Operations department at ICICI Bank in India?

The estimated take-home salary of a Phone Banking Officer in Customer Success, Service & Operations department at ICICI Bank ranges between ₹23,968 per month to ₹25,423 per month in India. The take-home salary calculation is based on the average ICICI Bank Phone Banking Officer salary in India which ranges between ₹1.0 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Phone Banking Officer in Customer Success, Service & Operations department at ICICI Bank?

According to AmbitionBox, 48% of the ICICI Bank Phone Banking Officers in Customer Success, Service & Operations department reported a notice period of 15 days or less, 45% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 651 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

ICICI Bank Phone Banking Officer Salaries by Location

Home >
Salaries >
ICICI Bank Salaries >
ICICI Bank Phone Banking Officer Salaries

ICICI Bank Phone Banking Officer salary in Customer Success, Service & Operations department in India ranges between ₹1 Lakh to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 1.1k ICICI Bank latest salaries received from various employees of ICICI Bank.

ICICI Bank Phone Banking Officer salaries in Customer Success, Service & Operations in India (Updated 2025)

Companies similar to ICICI Bank for Phone Banking Officer in Customer Success, Service & Operations department

Latest annual salaries shared by ICICI Bank Phone Banking Officer in Customer Success, Service & Operations department

Experience wise ICICI Bank Phone Banking Officer salaries in Customer Success, Service & Operations department

Similar Designation salaries in ICICI Bank

Top skills at ICICI Bank for Phone Banking Officer

Salary related reviews for ICICI Bank

Phone Banking Officer in Hyderabad / Secunderabad

Phone Banking Officer (working remotely)

Phone Banking Officer in Hyderabad / Secunderabad

Phone Banking Officer in Thane

Phone Banking Officer in Hyderabad / Secunderabad

ICICI Bank Phone Banking Officer Salary FAQs

Tell us how to improve this page.

ICICI Bank Phone Banking Officer Salaries by Location