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ICICI Bank

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4.0

based on 38.2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Gurgaon / Gurugram
Customer Success, Service & Operations

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ICICI Bank Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram (Updated 2025)

based on 138 latest salaries
Designation Avg Annual Salary Open Jobs

Deputy Manager II

3 - 10 years exp. · Gurgaon / Gurugram (11 salaries)
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₹5 L/yr - ₹8 L/yr

Accounts Manager

0 - 8 years exp. · Gurgaon / Gurugram (11 salaries)
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₹3.6 L/yr - ₹11.5 L/yr

Privilege Banker

1 - 6 years exp. · Gurgaon / Gurugram (8 salaries)
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₹3.6 L/yr - ₹7 L/yr

Trade Service Manager

2 - 6 years exp. · Gurgaon / Gurugram (5 salaries)
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₹4.5 L/yr - ₹9 L/yr

Starting your career? Discover ICICI Bank fresher salaries in India

Wealth Manager

5 - 10 years exp. · Gurgaon / Gurugram (5 salaries)
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₹5.1 L/yr - ₹9 L/yr

Manager M1

2 - 7 years exp. · Gurgaon / Gurugram (4 salaries)
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₹5 L/yr - ₹10.9 L/yr

Senior Privilege Banker

2 - 9 years exp. · Gurgaon / Gurugram (4 salaries)
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₹4.5 L/yr - ₹8 L/yr

Deputy Manager Band 1

2 - 6 years exp. · Gurgaon / Gurugram (3 salaries)
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₹4.4 L/yr - ₹5.8 L/yr

Senior Branch Head

17 - 19 years exp. · Gurgaon / Gurugram (3 salaries)
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₹23.5 L/yr - ₹27.4 L/yr

Senior Deputy Manager

3 - 4 years exp. · Gurgaon / Gurugram (3 salaries)
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₹5 L/yr - ₹7.3 L/yr

NRI Relationship Manager

4 - 7 years exp. · Gurgaon / Gurugram (3 salaries)
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₹4.7 L/yr - ₹5.5 L/yr

Account Manager Client Servicing

0 - 2 years exp. · Gurgaon / Gurugram (3 salaries)
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₹2.7 L/yr - ₹4.4 L/yr

Service and Account Manager

1 - 2 years exp. · Gurgaon / Gurugram (3 salaries)
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₹3.7 L/yr - ₹4.5 L/yr

Business Development Executive

3 - 4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.2 L/yr - ₹3 L/yr

Branch Banking Officer

0 - 1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.9 L/yr

National Program Manager

16 - 17 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹39.8 L/yr - ₹50.8 L/yr

India Operations Manager

1 - 3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4 L/yr - ₹7.4 L/yr

Manager Trade Finance

5 - 6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹7.7 L/yr - ₹10.4 L/yr

Relationship Manager Wealth Management

1 - 8 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.9 L/yr - ₹8 L/yr

Area Operation Manager

9 - 11 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹8.3 L/yr - ₹9.6 L/yr

Last Updated: 31 Jan, 2025

What people are saying about ICICI Bank

View All
an assistant manager
2w
Need guidance for career growth in Banking and finance domain.
Hey all, I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associate. Highest education qualification - Graduate in commerce Expecting your guidance on which skills and certifications I need to acquire for a high-paying job in the banking domain.
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Salary related reviews for ICICI Bank

3.6

Rated by 46 employees for salary & benefits

Branch Manager in Macherla

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Feb 2025
4.0
 for  Salary and Benefits

Likes

Good to work on icici

  • Salary - Good
    • +3 more

Dislikes

...and audit teams are involving the branches and wrong potrait to super officials. Low level lady staff are working for only salary not for organisation. They will escalate the small things to HR also.

read more

Manager OPS in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Jan 2025
3.0
 for  Salary and Benefits

Likes

Salary gets credited on time

  • Promotions - Good
    • +1 more

Dislikes

Training is not given to employees you have to learn from the existing employees even people 2 to 3 grades lower to you ,so a person always has limited information about a activity. You can we asked to do those activities that are for lower grades then you.

read more
  • Skill development - Poor

Accounts Manager in Greater Noida

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 14 Jan 2025
4.0
 for  Salary and Benefits

Likes

Grading system is not there. Decent salary for beginners

  • Salary - Good
    • +2 more

Dislikes

Work life balance is very poor. Expected to do most of customer's part of documentation also. Expected to be available irrespective of holidays. Being service sector it's both physically and emotionally exhausting

read more
  • Skill development - Poor
    • +2 more

Deputy Manager Band 2 in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 03 Jan 2025
3.0
 for  Salary and Benefits

Likes

Career growth is high because there are so many opportunities for learning

  • Skill development - Excellent
    • +5 more

Dislikes

... in intial days that is the most valuable time for anybody in their lifetime 2.Please revise the salary structure of ICICI asper standards of current decade scenario

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Sales Executive in Ahmedabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Nov 2024
4.0
 for  Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

read more
  • Salary - Good

Dislikes

Nothing

  • Skill development - Poor
    • +2 more
see more salary related reviews

ICICI Bank interview questions by designations

Relationship Manager (291)Deputy Manager (196)Assistant Manager (115)Phone Banking Officer (82)
View all 2.2k interview experiences

Know more about ICICI Bank Gurgaon / Gurugram

More about working at ICICI Bank
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#1 Best Mega Banking Company - 2022

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#10 Best Mega Company - 2021

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#2 Best Mega Banking Company - 2021

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ICICI Bank Salary FAQs

How much does ICICI Bank pay per year?
The average ICICI Bank salary ranges from approximately ₹0.1 Lakh to ₹1.2 Lakh per year for a Office Boy and Peon and ₹48 Lakhs to ₹71 Lakhs per year for a Zonal Head Retail. Salary estimates are based on 138 ICICI Bank salaries received from various employees of ICICI Bank. ICICI Bank employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in ICICI Bank?
The highest-paying job at ICICI Bank is a Zonal Head Retail with a salary of ₹48 Lakhs to ₹71 Lakhs per year. The top 10% of employees earn more than ₹16 lakhs per year. The top 1% earn more than a whopping ₹31.06 lakhs per year.
What is the minimum salary in ICICI Bank?
Minimum salary at ICICI Bank depends on the role you are applying for. For Senior Officer the minimum salary is ₹1.1 Lakh to ₹6 Lakhs per year, and for Phone Banking Officer the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in ICICI Bank?
The average salary at ICICI Bank for freshers varies from ₹1.1 Lakh to ₹1.7 Lakh per year for Credit Reviewer and ₹8.3 Lakhs to ₹20.5 Lakhs per year for Management Trainee.
What is the notice period at ICICI Bank in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 66% of the ICICI Bank employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 1 Month, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 301 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at ICICI Bank , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 138 ICICI Bank latest salaries received from various employees of ICICI Bank.

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