ICICI Bank Customer Service Quality Manager salaries in Mumbai

Likes

Career growth is high because there are so many opportunities for learning

Dislikes

... in intial days that is the most valuable time for anybody in their lifetime 2.Please revise the salary structure of ICICI asper standards of current decade scenario

Likes

*Unlimited sick leaves

Dislikes

People, leadership, sick leaves not approved - causing loss of pay, unorganised, manual data entry, ancient systems, frequent pointless meetings and have no clear agenda that stretch beyond 1 hr (max. 5 hrs), no work from home almost always required to work from anywhere on sick leave, have strict login and logout times,

Likes

1)After office time I am not received any office call from my seniors. 2)WebEx not happening in frequently. 3)I get more space to work freely in my department. 4)Get holidays on time as well as leave with out any questions from seniors.

Dislikes

1) Bank credit policy. 2) Low Salary structure 3) Delay to proceed customer request. 4) Top management support.

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

Dislikes

Nothing

Likes

....Work life balance is good for me as we don't have too much pressure and stress. Salary and other benefits are also good. There is no appraisal system, therefore no leg pulling or working in silos is there which is very important for big organisation especially established banks. This very boon also have some cons like there are fixed increament at annual level which are close to 9% at mid management level and 4-5% at leadership levels. Additionally, the promotion happens in every 3 yrs(which is fixed based on your work experience and education level) till you reach leadership level and with each promotion you get salary hike of around 25% and from CM1 level you start to get Esops as well. Furthermore, there are fixed working hours from 9:15-5:15 for me and strictly no work from home policy. You have to be present physically everyday at ofc. Overall company culture is good like other corporates. In branch level things and experience might defer. Overall in my opinion better than other indian banks.

Dislikes

Work from office for 6 days policy, with alternate Saturday's off. Others, You can read it in like section only, mentioned there