IBS Software Services Call Center Agent salaries in India

Likes

The idea behind their products are really good.

Dislikes

..., you can survive.If you are from other state, they will not properly cooperate. Work-culture and pay is too bad. By giving the small pay, they will expect you to work whole day.

Likes

Medical reference. 80% of medical (op) will pay by the company(not all hospital). Working hours are flexible. Only work to complete matters.

Dislikes

Responsibility and work not related to the role. Not systematic rules following. Dicision are not even discussed within the team.

Likes

You will get the salary on 28th of every month, Initial package was good, free medical insurance (1.5 lks)

Dislikes

Pathetic work culture, no product oriented training session, salary hike below 5 percentage, no work life balance.

Likes

Work life balance is good. Bonus is good if you’re having great salary. Value for employees

Dislikes

If you’re an outsider , that means your native is not Kerala then please don’t think of this company. Initially you will feel great and excited but eventually you’ll be depressed as in scrum they use their own language rather using english. Half of the time they will translate. There’s no decorum of corporate ethics. If you’re from Kerala and you don’t want to step out of your comfort zone then please go and stay there only cause it’ll be like you’re home. Otherwise there’ll be always a gap no matter how hard you work , no matter you even try to learn their language they will never appreciate rather they prefer own people.

Likes

Great company to start with. You will get a chance to work with some of the best products in the travel and transport industry. The senior technical team is helpful and guides juniors to be more professional and knowledgeable. They have one of the best medical benefits for the employees. Outpatient is covered by the company, however, for IP, you need to pay some premium for higher insured value.

Dislikes

Poor salary (below industrial standards). Less hike. No much opportunity in services projects.