IBM Technical Support Associate salaries in New Delhi

Likes

Good offices and facilities. Good leave policy.

Dislikes

Do not join here for Helpdesk related jobs as neither the initial pay is good, nor the annual hike. Service Desk is severely under-paid and budgets for hike are nothing more than peanuts.

Likes

If I talk about IBM,so here work environment is superb teammates are also good .so many thing for learning like how to talk with Client ,how to handle Calls there is nothing Seniors and juniors everyone are equal there is no discrimination between them so I thing this most important thing for any organisation .If I talk about job security here is more in the comparison of other MNC.so over all good exp.

Dislikes

...one of most thing i hate here POLITICS because I hate politics I believe myself.and there is not more salary hike .

Likes

IBM culture is really a welcoming place for any employee...the company strategy in the employee's career growth is much appreciated...

Dislikes

Was given less salary initially and was continued for almost 2 years plus..at times I feel it's a manager driven company...

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..