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IBM Customer Service Representative salaries in Kolkata

Annual salary range
1 - 2 years exp.
₹3.2 Lakhs - ₹4 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 19 Aug 2024

Companies similar to IBM for Customer Service Representative in Kolkata

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IBM Customer Service Representative Salary

1 - 2 years exp. (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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TCS Customer Service Representative Salary

2 - 4 years exp. (3 salaries)

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₹3 L/yr - ₹3.8 L/yr

arrow icon 1% more
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₹1.4 L/yr - ₹3.1 L/yr

arrow icon 24% less
2 job openings
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₹2.5 L/yr - ₹4 L/yr

arrow icon 1% less
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₹1.2 L/yr - ₹4.8 L/yr

arrow icon 22% less
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₹1 L/yr - ₹4.5 L/yr

arrow icon 21% less
4 job openings

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Representative salary at IBM ranges between ₹3.2 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 2 latest salaries received from various employees of IBM.
IBM Customer Service Representative Salary and Career Growth

From

To

Customer Service Representative

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0 - 4 years exp.

Business Analyst

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0 - 13 years exp.

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Quality Analyst 1 - 7 years exp.
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arrow icon 46% hike
    Business Analyst 0 - 13 years exp.
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    arrow icon 104% hike

    From

    To

    Customer Service Representative

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    0 - 4 years exp.

    Program Manager

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    13 - 24 years exp.

    From

    To

    Customer Service Representative

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    0 - 4 years exp.

    Deputy Group Manager

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    16 - 23 years exp.

    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in IBM

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    ₹1.25 L/yr - ₹3.05 L/yr
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    ₹0.95 L/yr - ₹2.5 L/yr

    Top skills at IBM for Customer Service Representative

    Claims CRM Interpersonal Skills customer support Order Processing Forecasting Change Management Support Services MS Office Management Agile Service Level Fixed Assets Time Management Expense Management
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    Salary related reviews for IBM

    Full Time

     · 

    Finance & Accounting Department

    2.0
      •  posted on 09 Dec 2023

    1.0
     for  Salary and Benefits

    Likes

    Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

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    Dislikes

    ...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

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    • Salary - Bad
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    Full Time

     · 

    Customer Success, Service & Operations Department

    5.0
      •  posted on 09 Jul 2023

    4.0
     for  Salary and Benefits

    Likes

    ...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

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    • Salary - Good
    • +6 more

    Dislikes

    No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

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    Full Time

     · 

    IT & Information Security Department

    3.0
      •  posted on 16 Oct 2023

    4.0
     for  Salary and Benefits

    Likes

    They provide good salary and staff is good.

    • Salary - Good
    • +1 more

    Dislikes

    ...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

    read more
    • Skill development - Poor
    • +4 more

    Full Time

     · 

    Engineering - Hardware & Networks Department

    1.0
      •  posted on 08 Dec 2023

    1.0
     for  Salary and Benefits

    Likes

    Work life balance

    • Work-life balance - Good

    Dislikes

    ...ibilities. Tools they use are pathetic and no connection between internal tools. Bonus and hikes are once in a blue moon and they have very good reasons not to pay people. They wastes money for un necessary things and they do not invest in people. Its a Garbage and no benefits are provided to employee. One of the worst company, please do not join

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    • Salary - Bad
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    Full Time

     · 

    Customer Success, Service & Operations Department

    5.0
      •  posted on 06 May 2019

    3.0
     for  Salary and Benefits

    Likes

    The company is open to innovation and readily adopts it. It gives individual a platform to interact with clients, which is good for personal development

    read more
    • Skill development - Excellent
    • +4 more

    Dislikes

    Compensation is decent, but there is no other monetary benefit

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    IBM Customer Service Representative Salary FAQs

    What is the notice period for Customer Service Representative at IBM in Kolkata?
    According to AmbitionBox, 100% of the IBM Customer Service Representatives in Kolkata reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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    IBM Customer Service Representative salary in Kolkata ranges between ₹3.2 Lakhs to ₹4 Lakhs. This is an estimate based on latest salaries received from employees of IBM.

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