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HSBC Group

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4.0

based on 4.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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HSBC Group Contact Center Associate salaries in India

Annual salary range
0 - 8 years exp.
₹4 Lakhs - ₹5.8 Lakhs
Salary of majority employees
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29% more than the average Contact Center Associate Salary in Financial Services Companies for 0 - 8 years of experience

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Last Updated: 18 Nov 2024

Companies similar to HSBC Group for Contact Center Associate

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₹2.1 L/yr - ₹5.3 L/yr

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₹2.6 L/yr - ₹4.5 L/yr

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₹3 L/yr - ₹5 L/yr

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RealPage Contact Center Associate Salary

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₹5.7 L/yr - ₹6.5 L/yr

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Amazon Contact Center Associate Salary

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₹4.5 L/yr - ₹4.8 L/yr

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Contact Center Associate salary at HSBC Group ranges between ₹4 Lakhs to ₹5.8 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 12 latest salaries received from various employees of HSBC Group.

Latest annual salaries shared by HSBC Group Contact Center Associate

1mo ago
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6 years exp.
2mo ago
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5 years exp.
1y ago
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5 years exp.
1y ago
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8 years exp.
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Experience wise HSBC Group Contact Center Associate salaries

Last Updated: 18 Nov 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹4 L/yr - ₹7.9 L/yr
1 year (AmbitionBox Estimate)

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₹4.1 L/yr - ₹5.2 L/yr
2 years  (3 salaries)

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₹4 L/yr - ₹8.5 L/yr
3 years (AmbitionBox Estimate)

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₹1.9 L/yr - ₹5.1 L/yr
4 years (AmbitionBox Estimate)

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₹4.5 L/yr - ₹5.8 L/yr
View all

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Top skills at HSBC Group for Contact Center Associate

Communication Skills Operations voice process Customer Service Inbound Process

Salary related reviews for HSBC Group

4.5

Rated by 3 employees for salary & benefits

Full Time

 · 

Risk Management & Compliance Department

5.0
  •  posted on 20 Oct 2023

3.0
 for  Salary and Benefits

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

read more

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

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Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 22 May 2023

4.0
 for  Salary and Benefits

Likes

...licies in place in theory. In practice it all depends on your team and managers. In my experience I haven’t seen many positives apart from pay , but if your team is okay, it might work out very well

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Dislikes

Again it’s all contingent on the team. The company has excellent policies in place and if allowed to work will create a great work environment

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Full Time

 · 

Data Science & Analytics Department

3.0
  •  posted on 06 Feb 2023

2.0
 for  Salary and Benefits

Likes

Work life balance is decent, job security is high in HSBC India.. Decei learning opportunities..

Dislikes

Compensation is not competitive at all compared to its market competitors.. Promotions and hikes are poor and managers play favourites..

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Customer Service Department

4.0
  •  posted on 24 Sep 2020

5.0
 for  Salary and Benefits

Likes

Like the work culture here, during the pandemic when other companies were struggling to pay their employees HSBC paid the salary to their employees without any salary cut. They try to retain their employees by helping them in every possible ways.

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Dislikes

There is nothing that I dislike about HSBC.

Data Science & Analytics Department

4.0
  •  posted on 16 Sep 2022

3.0
 for  Salary and Benefits

Likes

Good work culture. People are really helpful.

Dislikes

Annual hike is not even cover the inflation rate. It is more like your salary will reduce value due to inflation rate and hike will be so less. Bonus amount is very less. Even if you get promotion in my department they are giving only 5%🤣 although it is not same for all the department there are departments where people are getting 15-20% hike😊

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HSBC Group Contact Center Associate Salary FAQs

What is the salary of Contact Center Associate at HSBC Group?
Contact Center Associate salary at HSBC Group in India ranges between ₹4.0 Lakhs to ₹5.8 Lakhs for less than 1 year of experience to 8 years. According to our estimates it is 29% more than the average Contact Center Associate Salary in India. Salary estimates are based on 12 latest salaries received from various employees of HSBC Group India.
How does the salary of a Contact Center Associate at HSBC Group India compare with the average salary range for this job?
The average salary of a Contact Center Associate at HSBC Group is 29% more than the average salary of a Contact Center Associate in India. To know exact salary insights, login to view.
What are the top skills required to work as a Contact Center Associate at HSBC Group?
Communication Skills, Operations, voice process, Customer Service and Inbound Process are some of the popular skills required to work as a Contact Center Associate at HSBC Group India.
Which similar companies are paying more than HSBC Group to a Contact Center Associate in India?
  • RealPage Contact Center Associate Salary - ₹5.7 Lakhs to ₹6.5 Lakhs per year
What is the salary of a Contact Center Associate in companies similar to HSBC Group in India?
  • Amazon Contact Center Associate Salary - ₹4.5 Lakhs to ₹4.8 Lakhs per year
  • Nuance Transcription Services Contact Center Associate Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year
  • Concentrix Corporation Contact Center Associate Salary - ₹2.1 Lakhs to ₹5.3 Lakhs per year
  • DeliverHealth Solutions Contact Center Associate Salary - ₹2.6 Lakhs to ₹4.5 Lakhs per year
What is the estimated take home salary of a Contact Center Associate at HSBC Group in India?
The estimated take-home salary of a Contact Center Associate at HSBC Group ranges between ₹37,915 per month to ₹39,111 per month in India. The take-home salary calculation is based on the average HSBC Group Contact Center Associate salary in India which ranges between ₹4.0 Lakhs to ₹5.8 Lakhs per year for employees with less than 1 year of experience to 8 years. Check how did we calculate take home salary?
What is the notice period for Contact Center Associate at HSBC Group?
According to AmbitionBox, 50% of the HSBC Group Contact Center Associates reported a notice period of 1 Month, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 4 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

HSBC Group Contact Center Associate salary in India ranges between ₹4 Lakhs to ₹5.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 12 HSBC Group latest salaries received from various employees of HSBC Group.