HGS General Manager Operations salaries in India

Likes

Good pay. Diwali gifts. No Variable upto Deputy Managers. Good leave policy and holiday calendar.

Dislikes

No Learning and Growth. The OD team is running behind by 10 years. The management lacks experience and expertise. Extreme micro management. They preach coaching and fail to follow it. Managers, DGM and AVP are self obsessed and intolerant towards new minds/ideas/observations and suggestions. They hire experts and treat them like new trainers. Poor work culture as this team demands to be available 27/7 and call at night and on weekends. No certification or training for the team.

Likes

...feteria and gaming arcade for chilling company policies are good appraisals are fair and they give good salary hoke and bonus every year

Dislikes

There is a lot of politics and the management doesn't address our issues salary is decent but career growth is slow there is a bond of 2years before which you cannot resign on the job training is not given to new jonees....

Likes

Job Security and the company work culture is outstanding and cannot be matched with other organization. Every employee is respected no matter their age, caste, work or designation.

Dislikes

Compensation is moderate, have opportunities to improve

Likes

Nothing

Dislikes

...e efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you.

Likes

Salary on time

Dislikes

Only office in time considered not out time. While payroll time no proper dinner or snacks facility, no leave encashment facility, no incentive facility, no recognition of work, no motivation prizes in RNR, no entertainment factor etc.