HGS Call Quality Analyst Salaries by 5 Employees

0 - 4 years exp.

₹1.3 Lakh - ₹3.5 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

40% less than the average Call Quality Analyst Salary in BPO Companies for 0 - 4 years of experience

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Salaries in different departments

Engineering - Software & QA Call Quality Analyst Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.9 L/yr
Quality Assurance Call Quality Analyst Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹1.7 L/yr - ₹3.5 L/yr
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BFSI, Investments & Trading Call Quality Analyst Salary 1 year exp. (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.4 L/yr

Last Updated: 6 Jan 2024

Companies similar to HGS for Call Quality Analyst

Company name	Avg Annual Salary	Open Jobs
Teleperformance Call Quality Analyst Salary 1 - 8 years exp. (13 salaries)	₹2.1 L/yr - ₹4.5 L/yr 50% more
Concentrix Corporation Call Quality Analyst Salary 4 - 10 years exp. (7 salaries)	₹3.5 L/yr - ₹5 L/yr 92% more
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Conneqt Business Solutions Call Quality Analyst Salary 2 - 8 years exp. (6 salaries)	₹1.9 L/yr - ₹2.8 L/yr 35% more
Conduent Call Quality Analyst Salary 4 - 8 years exp. (5 salaries)	₹3.1 L/yr - ₹4.7 L/yr 88% more
Firstsource Solutions Call Quality Analyst Salary 3 - 4 years exp. (4 salaries)	₹1.2 L/yr - ₹6.5 L/yr 123% more
IntouchCX Call Quality Analyst Salary 3 - 5 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 55% more
Foundever Call Quality Analyst Salary 5 - 9 years exp. (4 salaries)	₹4.2 L/yr - ₹4.2 L/yr 102% more
iEnergizer Call Quality Analyst Salary 2 - 8 years exp. (4 salaries)	₹3.5 L/yr - ₹6.2 L/yr 126% more
Altruist Technologies Call Quality Analyst Salary 2 - 7 years exp. (3 salaries)	₹2 L/yr - ₹2.3 L/yr 1% more

Call Quality Analyst salary at HGS ranges between ₹1.3 Lakh to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 5 latest salaries received from various employees of HGS.

Experience wise HGS Call Quality Analyst salaries

Last Updated: 6 Jan 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.4 L/yr
1 year (AmbitionBox Estimate)	₹1.4 L/yr - ₹1.8 L/yr
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2 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
3 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr
4 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr

Similar Designation salaries in HGS

Quality Analyst Salary

(243 salaries)

₹1.25 L/yr - ₹7 L/yr

Senior Quality Analyst Salary

(37 salaries)

₹2.25 L/yr - ₹6.38 L/yr

Quality Analyst 2 Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Quality Auditor Salary

(12 salaries)

₹1.45 L/yr - ₹3.2 L/yr

Quality Consultant Salary

(20 salaries)

₹1.75 L/yr - ₹3.9 L/yr

Quality Associate Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹3 L/yr

Quality Engineer Salary

(3 salaries)

₹2.4 L/yr - ₹4.22 L/yr

Quality Assurance Analyst Salary

(AmbitionBox Estimate)

₹3 L/yr - ₹3.8 L/yr

Quality Controller Salary

(AmbitionBox Estimate)

₹1.8 L/yr - ₹2.3 L/yr

Analyst Salary

(33 salaries)

₹1.65 L/yr - ₹5.6 L/yr

Salary related reviews for HGS

5.0

Rated by 1 employees for salary & benefits

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Mar 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...e efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you.

Salary - Bad

+6 more

Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 15 Feb 2024

1.0

for Salary and Benefits

Likes

...t to join HGS ,there working culture is very bad.Hr does not support any matter.they hold 1st month salary without informed me.BM,TL,HR does not support and treated like cruel and illiterate person.I am starve to death due to.They hired and fire.totally waste of time .

Dislikes

They hire and fire like an illiterate people in their system.

Salary - Bad

+6 more

Senior Associate in Mumbai Suburban

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 11 Nov 2023

1.0

for Salary and Benefits

Likes

Salary is on time

Dislikes

This payroll organization who just hired the employee fire the employee they dont have any policy which is benefit for the emplyee this organization control by other organization they dont have single power for their employee worst hr manisha they have

Salary - Bad

+6 more

Senior Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Apr 2022

3.0

for Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

Skill development - Excellent

+3 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

Work satisfaction - Poor

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Procurement & Supply Chain Department

1.0

• posted on 09 Feb 2019

1.0

for Salary and Benefits

Likes

...hey force to do overtime on weekends and national holidays and never pay for it. Every month they deduct money from salary for no reason.

Dislikes

Management , pay out

Salary - Bad

+5 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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HGS Call Quality Analyst Salary FAQs

What is the salary of Call Quality Analyst at HGS ?

The average salary of a Call Quality Analyst at HGS in India typically ranges from ₹1.3 Lakhs to ₹3.5 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Call Quality Analyst at HGS earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Call Quality Analyst Salaries at HGS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 HGS employees in India.

What is the estimated take home salary of a Call Quality Analyst at HGS in India?

The estimated take-home salary of a Call Quality Analyst at HGS in India typically ranges from ₹14,312 to ₹15,819 per month. This is based on the average salary range of ₹1.3 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of HGS. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than HGS for Call Quality Analyst in India?

iEnergizer	₹3.5 Lakhs to ₹6.2 Lakhs per year
Firstsource Solutions	₹1.2 Lakhs to ₹6.5 Lakhs per year
Foundever	₹4.2 Lakhs to ₹4.2 Lakhs per year
Concentrix Corporation	₹3.5 Lakhs to ₹5.0 Lakhs per year
Conduent	₹3.1 Lakhs to ₹4.7 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HGS, depending on the role and experience level.

What is the salary of a Call Quality Analyst in companies similar to HGS in India?

The salary of a Call Quality Analyst at companies similar to HGS in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IntouchCX	₹2.0 Lakhs to ₹3.5 Lakhs per year
Teleperformance	₹2.1 Lakhs to ₹4.5 Lakhs per year
Conneqt Business Solutions	₹1.9 Lakhs to ₹2.8 Lakhs per year
Altruist Technologies	₹2.0 Lakhs to ₹2.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Call Quality Analyst at HGS in India?

The salary growth for a Call Quality Analyst at HGS depends on factors such as experience, performance, and promotions. On average, a Call Quality Analyst can expect the following growth trajectory at HGS:

Experience	Average Salary Range
Fresher	₹1.1 Lakhs to ₹1.4 Lakhs per year
1 year	₹1.4 Lakhs to ₹1.8 Lakhs per year
2 years	₹1.8 Lakhs to ₹2.3 Lakhs per year
3 years	₹2.3 Lakhs to ₹2.9 Lakhs per year

and so on.

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HGS Call Quality Analyst Salaries

HGS Call Quality Analyst salary in India ranges between ₹1.3 Lakh to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 HGS latest salaries received from various employees of HGS.