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4.0

based on 3.1k Reviews

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Customer Success, Service & Operations

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HDFC Ergo General Insurance Customer Success, Service & Operations Department Salaries in India

based on 1.6k latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Representative

2 - 5 years exp. (10 salaries)
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₹1.8 L/yr - ₹4.6 L/yr

Deputy Manager Operations

7 - 12 years exp. (9 salaries)
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₹5 L/yr - ₹7 L/yr

Online Sales Executive

1 - 5 years exp. (8 salaries)
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₹2 L/yr - ₹3.2 L/yr

Assistant Agency Manager

0 - 4 years exp. (8 salaries)
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₹2.6 L/yr - ₹3.4 L/yr

Data Entry Operator

1 - 7 years exp. (7 salaries)
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₹1.8 L/yr - ₹2.2 L/yr

Claim Processing Executive

1 - 4 years exp. (7 salaries)
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₹1.5 L/yr - ₹4 L/yr

Channel Sales Officer

1 - 5 years exp. (7 salaries)
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₹2.5 L/yr - ₹3.3 L/yr

Claims Manager

6 - 15 years exp. (7 salaries)
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₹6.7 L/yr - ₹11.9 L/yr

Claims Officer

2 - 7 years exp. (7 salaries)
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₹3.1 L/yr - ₹4.2 L/yr

Insurance Executive

1 - 7 years exp. (7 salaries)
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₹2.1 L/yr - ₹3.5 L/yr

Telecaller

1 - 2 years exp. (7 salaries)
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₹1.8 L/yr - ₹3 L/yr

Quality Analyst

1 - 4 years exp. (6 salaries)
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₹2.3 L/yr - ₹4.1 L/yr

Channel Sales Manager

1 - 5 years exp. (6 salaries)
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₹2.9 L/yr - ₹3.3 L/yr

Customer Relationship Manager

1 - 5 years exp. (6 salaries)
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₹2.2 L/yr - ₹3.5 L/yr

Assistant Manager Operations

4 - 12 years exp. (6 salaries)
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₹3.6 L/yr - ₹6 L/yr

Sales Officer

0 - 6 years exp. (6 salaries)
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₹2.6 L/yr - ₹3.9 L/yr

3 job openings

Renewal Executive

1 - 5 years exp. (6 salaries)
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₹2.5 L/yr - ₹3.3 L/yr

Claims Associate

2 - 4 years exp. (5 salaries)
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₹2.8 L/yr - ₹3.8 L/yr

Operations Manager

9 - 12 years exp. (5 salaries)
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₹4 L/yr - ₹8.5 L/yr

Process Associate

2 - 7 years exp. (4 salaries)
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₹2.5 L/yr - ₹6.8 L/yr

Last Updated: 22 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for HDFC Ergo General Insurance

3.6

Rated by 337 employees for salary & benefits

Operations Manager in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 10 Dec 2024
3.0
 for  Salary and Benefits

Likes

Salaries are on time

Dislikes

They need low package employees No scope of growth They don't know how to utilise the employees skills and what ever the skills you have learnt in past every thing will vanished due to non utilisation. If you have good reference you will get good post and salaries The new CEO is very poor in cost optimization Very soon this hdfc ergo will be in loss. There compititior will grow by taking some advantages. There policies are not employee and customer friendly

read more

Deputy Manager Operations in Cuttack

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 06 May 2023
1.0
 for  Salary and Benefits

Likes

Company it will be give benifits like mandatory leave and GMC etc

Dislikes

Work culture is very bad as lot of work loads but campare to work salary is low.Appraisal is always suspense even you work better you may face bad appraisal.Even on sat and sun you may have to work if work is overloaded.

read more

Assistant Manager in Noida

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Jun 2022
4.0
 for  Salary and Benefits

Likes

Teammates are supportive. There is a huge cafeteria. Company policies are good, appraisals are fair.

Dislikes

Salary is good but career growth is slow. On the job training is not given properly to new joinees. work environment is not good..every Saturday is working however company gave the holiday...

read more

Junior Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Mar 2023
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

No promotion, no salary hike, people are more interested in office politics and gossiping, no recognition, sunday working 2 twice a month with no comp off, extra working hours with no extra pay.

read more

Voice Process Executive in Airport Road

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 09 May 2023
1.0
 for  Salary and Benefits

Likes

There is nothing as such to like about this organisation

Dislikes

on paper TL is different and on floor TL is different. bossy people are around. No growth in terms of salary and knowledge. they use outdated systems.

read more
see more salary related reviews

HDFC Ergo General Insurance interview questions by designations

Senior Executive (11)Deputy Manager (9)Assistant Manager (8)Sales Executive (6)
View all 132 interview experiences
More about working at HDFC Ergo General Insurance

HDFC Ergo General Insurance Salary FAQs

How much does HDFC Ergo General Insurance pay per year?
The average HDFC Ergo General Insurance salary ranges from approximately ₹0.8 Lakh to ₹1.8 Lakh per year for a Internship Trainee and ₹38 Lakhs to ₹51 Lakhs per year for a Senior Vice President. Salary estimates are based on 1.6k HDFC Ergo General Insurance salaries received from various employees of HDFC Ergo General Insurance. HDFC Ergo General Insurance employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in HDFC Ergo General Insurance?
The highest-paying job at HDFC Ergo General Insurance is a Senior Vice President with a salary of ₹38 Lakhs to ₹51 Lakhs per year. The top 10% of employees earn more than ₹14 lakhs per year. The top 1% earn more than a whopping ₹38 lakhs per year.
What is the minimum salary in HDFC Ergo General Insurance?
Minimum salary at HDFC Ergo General Insurance depends on the role you are applying for. For Agency Development Manager the minimum salary is ₹2.6 Lakhs to ₹3.8 Lakhs per year, and for Sales Executive the minimum salary is ₹1 Lakh to ₹4.4 Lakhs per year and so on.
What is the salary package for freshers in HDFC Ergo General Insurance?
The average salary at HDFC Ergo General Insurance for freshers varies from ₹1.7 Lakh to ₹2.5 Lakhs per year for Telecaller and ₹5.3 Lakhs to ₹14.8 Lakhs per year for Management Trainee.
What is the notice period at HDFC Ergo General Insurance in Customer Success, Service & Operations Department?
According to AmbitionBox, 53% of the HDFC Ergo General Insurance employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 24% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 1.5k responses on AmbitionBox in last 2 years.

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HDFC Ergo General Insurance Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at HDFC Ergo General Insurance is INRunlock blur . Salary estimates are based on 1.6k HDFC Ergo General Insurance latest salaries received from various employees of HDFC Ergo General Insurance.

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