HDFC Bank Service Desk Associate salaries in India

Likes

Good tech stack Deep domain knowledge

Dislikes

Contract permanent employee partiality Non rational thinking managers Vendors should work like donkeys while permanent staff is chilling Most permanent staff are not good at their work Top management never hear about vendor employee concerns Many permanent staff is being paid hell of salary for no reason. HDFC should seriously consider vendors contribution at work and should do less pampering for permanent employees. Many managers have no idea what is happening in the project

Likes

Bank is very organised in terms of process for customers and functions.

Dislikes

Bank has grown by 10x in last 10 years but salary growth is just average 5%. Supervisors feedback is only benchmark for promotion. HR doesnt support employees. Always takes side of business.

Likes

Salary on time, Hybrid working pattern in my department.

Dislikes

I had been promoted internally from officer grade to Assistant manager grade. There are not much difference in salary of an Assistant manager & officer grade. So, you starting your promoted career on a demotivated note.

Likes

Only the technical interface side of the platforms used while in tramsactions

Dislikes

It does not have any transparency on promotion criteria, no uniformity of salary structure, vintage staff are not given due pay , promotions. HR has no roles or say when any staff asks for any query or requirement but says at the discretion of Cluster heads who never encourages except only flattering is done.

Likes

One thing good about bank is that it works on buttering system which lead to fast growth of employee which I lack off 🤷‍♀️

Dislikes

Salary structure Imbalanced work life n company culture Gender discrimination Biased promotion including rating, bonus and increment No proper herichary to solve the issues faced by employee, if addresed then no solution given inadequate to this, have to face more toxic enviornment and inappropriate behaviour by seniors