HCLTech Senior Customer Service Officer salaries in India

Likes

Nothing

Dislikes

They don’t provide you compensation on basic pay. They will increase your variable incomes like HRA and will keep the basic pay as it is. No promotion. HRs does not take responsibility for anything. Don’t work here if you want to live a stress free life.

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Nothing

Dislikes

...s company and Note : ( you don't have an allowance for US projects Night shift). You don't get your "Variable pay" Every three months, they create new policies without any information. One of these policies seems like a way to steal your salary under the name of EPB adjustment Monthly For example, it starts with 500Rs and may increase based on your salary range. The HR and US project manager are the worst Both are well-trained to fool the employees. I can write more about this kind of issue, But I don't have time. please check with other comments and employees

Likes

Worklife balance is good also have opportunities to develop the new skills.

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

Likes

Food available everytime in cafeteria. Outside view is good .

Dislikes

Perks and benefits are not good and deduction in salary on the basis of performance which is not good by compony . Every employee wants more and more hikes and who do not perform well for money . Who wants deduction but compony policy is to deduct from variables on the basis of performance .washrooms and breakout area are not hygienic .

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.