HCLTech Senior Customer Service Officer salaries in India

Likes

This is all depends on your manager.

Dislikes

...g is changed every week or 2 times in a month. 3. Transport team is very bad. 4. HR said ask your questions but they guys have no answer about Appraisal or Salary increment/ promotion. 5. Appraisal is very bad like 1-5% only.

Likes

Work life balance is great but depends on project and the management. Great choice to Kickstart career for the recent graduate.

Dislikes

No relevance for the LPA mentioned and take-home salary. Too many cuttings and dispersion. Don't expect hike and appraisals every year. Just for name sale they release and provide perks.

Likes

Job security

Dislikes

Late and very minimal appraisal. Toxic work culture.no work life balance. They always ask you to work beyond your shift with no extra pay. No motivation to work. Learning will be just in the team what u r working on

Likes

You become comfortable by seeing everyone is going through the same level

Dislikes

Very toxic policy , appraisals are delayed , the salary is not salary its pocket money, the over work culture and less people in work and more people on bench and silent layoffs

Likes

It’s main headquarters is pretty good, if your first company is HCL then you need to switch in 1-2years for salary growth because appraisal is monthly performance based which means you would be getting appraisal marks on every 3 months like JFM, AMJ, JAS, OND so if your marks will always 8 or 9 out of 10 then you would be getting 10-15% hike max.

Dislikes

When anyone came with experience then they would provide good salary but same experienced employee who working with HCL would get 10%appraisal which is wrong