HCLTech Senior Customer Care Representative salaries in Chennai

Likes

Food available everytime in cafeteria. Outside view is good .

Dislikes

Perks and benefits are not good and deduction in salary on the basis of performance which is not good by compony . Every employee wants more and more hikes and who do not perform well for money . Who wants deduction but compony policy is to deduct from variables on the basis of performance .washrooms and breakout area are not hygienic .

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.

Likes

Apart from job security , there is nothing. Also if you are fresher you can start your carrier since it is so called big MNC, but don't stay here more than 2 years if you are fresher.

Dislikes

Nothing good here, everything is bad apart from job security. No growth No hike , No work balance No support from senior's

Likes

Work life balance.

Dislikes

No remuneration . Got promoted to management role, but salary not revised as per role. No opportunity for career growth and support for right salary, recognition. Always retaining as under paid.

Likes

This is all depends on your manager.

Dislikes

...g is changed every week or 2 times in a month. 3. Transport team is very bad. 4. HR said ask your questions but they guys have no answer about Appraisal or Salary increment/ promotion. 5. Appraisal is very bad like 1-5% only.