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HCLTech Verified Tick

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3.5

based on 35.3k Reviews

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New Delhi
Customer Success, Service & Operations

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HCLTech Customer Success, Service & Operations Department Salaries in New Delhi

based on 2.2k latest salaries
Designation Avg Annual Salary Open Jobs

Knowledge Manager

5 - 10 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.1 L/yr - ₹10 L/yr

Critical Incident Manager

6 - 15 years exp. · New Delhi (AmbitionBox Estimate)
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₹6 L/yr - ₹14 L/yr

Accounts Manager

5 - 9 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.5 L/yr - ₹17 L/yr

1 job opening

Customer Support Representative

0 - 1 year exp. · New Delhi (AmbitionBox Estimate)
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₹2 L/yr - ₹2.4 L/yr

Senior Customer Service Associate

2 - 4 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.5 L/yr

Operations Executive

2 - 3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.5 L/yr - ₹4 L/yr

Problem Manager

7 - 9 years exp. · New Delhi (AmbitionBox Estimate)
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₹6.6 L/yr - ₹11 L/yr

Associate Customer Engineer

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.3 L/yr

IT Associate

3 - 4 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.5 L/yr

Senior Analyst WFM

9 - 10 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.8 L/yr - ₹7.4 L/yr

Service Delivery Leader

9 - 16 years exp. · New Delhi (AmbitionBox Estimate)
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₹16.2 L/yr - ₹28 L/yr

Spanish Language Expert

5 - 6 years exp. · New Delhi (AmbitionBox Estimate)
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₹6.1 L/yr - ₹8.2 L/yr

Cash Collection Associate

0 - 1 year exp. · New Delhi (AmbitionBox Estimate)
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₹5.2 L/yr - ₹6.6 L/yr

Compliance and Risk Executive

4 - 5 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.4 L/yr

Computer Operator Admin

5 - 6 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Desktop Support Team Lead

6 - 7 years exp. · New Delhi (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Director Global Operations

29 - 30 years exp. · New Delhi (AmbitionBox Estimate)
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₹60 L/yr - ₹65 L/yr

German Language Analyst

5 - 6 years exp. · New Delhi (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8.1 L/yr

IT Shift Manager

13 - 14 years exp. · New Delhi (AmbitionBox Estimate)
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₹19.4 L/yr - ₹24.7 L/yr

Itsm Process Manager

8 - 14 years exp. · New Delhi (AmbitionBox Estimate)
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₹11.2 L/yr - ₹13.8 L/yr

Last Updated: 8 Feb, 2025

What people are saying about HCLTech

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wondrousmanhattan
Verified Icon
1w
works at
HCLTech
Suggest how to switch support to MERN
Hey there! I'm working in HCLTECH and have 3 years of experience in a support project simple copy and paste. I have learned HTML, CSS, Javascript, React.js , Node.ja (MERN stack). Also giving an interview right now 10-11 I have appeared. Not selected anywhere. Some interviews I have answered all questions but I didn't hear back. Asking for expected CTC 8 lpa and current is 4lpa. Please suggest how to crack a MERN interview. Do I need to be ready for machine coding rounds Because in the first round I have an idea right now, javascript basics, some coding questions on array and strings also concept of react and node. Please suggest what areas I should focus on. How to tell the interviewer I am a MERN developer not working on a support project because one interviewer had doubts. If someone switched please share your experience Thank you all for your time.
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Salary related reviews for HCLTech

2.6

Rated by 98 employees for salary & benefits

Technical Specialist in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Jan 2025
2.0
 for  Salary and Benefits

Likes

Lots of opportunities and portals available to acquire new skills.

Dislikes

No clarity on variable components of salary. Performance ratings are meaningless. No promotions or appraisals even of you are to performer.

read more
  • Salary - Poor
    • +2 more

Associate Manager in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Dec 2024
2.0
 for  Salary and Benefits

Likes

Job security is one plus point, you have chances to move from one project to another but will not be without any job.

  • Job security - Good

Dislikes

No promotions no salary increase, managers level still no appraisal no salary increase..

read more
  • Salary - Poor
    • +2 more

Junior Engineer Product Support in New Delhi

Customer Success, Service & Operations Department

4.0
  •  posted on 22 Sep 2018
4.0
 for  Salary and Benefits

Likes

...od expirience with HCL Technologies. Teammates are friendly environment to work. salary was good,nice path to know good technical knowledge. highly support to new ideas and their improvements. Totally it was a good expirience to work with hcl organisation.

read more
  • Salary - Good
    • +6 more

Dislikes

Working hours.

Analyst in Nagpur

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Feb 2025
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

They don’t provide you compensation on basic pay. They will increase your variable incomes like HRA and will keep the basic pay as it is. No promotion. HRs does not take responsibility for anything. Don’t work here if you want to live a stress free life.

read more
  • Salary - Bad
    • +5 more

Senior Analyst in Nagpur

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 25 Jan 2025
1.0
 for  Salary and Benefits

Likes

Worklife balance is good also have opportunities to develop the new skills.

  • Skill development - Good
    • +2 more

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

read more
  • Salary - Bad
    • +1 more
see more salary related reviews

HCLTech interview questions by designations

Software Engineer (300)Technical Lead (186)Lead Engineer (156)Analyst (114)
View all 3.6k interview experiences

Know more about HCLTech New Delhi

More about working at HCLTech
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HCLTech Salary FAQs

How much does HCLTech pay per year?
The average HCLTech salary ranges from approximately ₹1 Lakh to ₹1.1 Lakh per year for a Network Field Engineer and ₹55 Lakhs to ₹1.4 Crore per year for a Vice President Operations. Salary estimates are based on 2.2k HCLTech salaries received from various employees of HCLTech. HCLTech employees rate the overall salary and benefits package 2.6/5 stars.
What is the highest salary in HCLTech?
The highest-paying job at HCLTech is a Vice President Operations with a salary of ₹55 Lakhs to ₹1.4 Crore per year. The top 10% of employees earn more than ₹21 lakhs per year. The top 1% earn more than a whopping ₹34.45 lakhs per year.
What is the minimum salary in HCLTech?
Minimum salary at HCLTech depends on the role you are applying for. For Analyst the minimum salary is ₹1.3 Lakh to ₹6.7 Lakhs per year, and for Software Engineer the minimum salary is ₹1.2 Lakh to ₹8 Lakhs per year and so on.
What is the salary package for freshers in HCLTech?
The average salary at HCLTech for freshers varies from ₹1 Lakh to ₹2 Lakhs per year for Software Developer Intern and ₹12 Lakhs to ₹22 Lakhs per year for Global Engagement Manager.
What is the notice period at HCLTech in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 37% of the HCLTech employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 3 Months, 26% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 1.7k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at HCLTech , New Delhi is INRunlock blur . Salary estimates are based on 2.2k HCLTech latest salaries received from various employees of HCLTech.

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