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HCLTech Verified Tick

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3.5

based on 35k Reviews

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New Delhi
Customer Success, Service & Operations

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HCLTech Customer Success, Service & Operations Department Salaries in New Delhi

based on 2.2k latest salaries
Designation Avg Annual Salary Open Jobs

Associate General Manager

16 - 24 years exp. · New Delhi (11 salaries)
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₹14.7 L/yr - ₹43.5 L/yr

Service Desk Manager

6 - 16 years exp. · New Delhi (11 salaries)
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₹7.5 L/yr - ₹16 L/yr

Order Management Specialist

1 - 6 years exp. · New Delhi (11 salaries)
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₹3.6 L/yr - ₹6 L/yr

Senior Team Leader

5 - 14 years exp. · New Delhi (10 salaries)
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₹5.5 L/yr - ₹10.5 L/yr

Service Delivery Manager

13 - 21 years exp. · New Delhi (10 salaries)
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₹11.5 L/yr - ₹24 L/yr

Service Manager

11 - 16 years exp. · New Delhi (10 salaries)
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₹6.7 L/yr - ₹22 L/yr

Incident Manager

2 - 9 years exp. · New Delhi (9 salaries)
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₹4 L/yr - ₹10 L/yr

Data Analyst

0 - 5 years exp. · New Delhi (9 salaries)
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₹3 L/yr - ₹5 L/yr

Senior Engineer

4 - 10 years exp. · New Delhi (8 salaries)
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₹5.3 L/yr - ₹13 L/yr

Shift Lead

3 - 9 years exp. · New Delhi (8 salaries)
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₹3 L/yr - ₹10.1 L/yr

Service Desk Analyst

0 - 4 years exp. · New Delhi (8 salaries)
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₹2.2 L/yr - ₹3.4 L/yr

IT Service Desk Analyst

1 - 4 years exp. · New Delhi (7 salaries)
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₹3 L/yr - ₹4.5 L/yr

Quality Analyst

1 - 7 years exp. · New Delhi (7 salaries)
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₹3 L/yr - ₹6 L/yr

Technical Support Engineer

1 - 7 years exp. · New Delhi (7 salaries)
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₹2.6 L/yr - ₹5.5 L/yr

CSR Executive

0 - 2 years exp. · New Delhi (7 salaries)
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₹2 L/yr - ₹3.5 L/yr

Sr.CCE

3 - 8 years exp. · New Delhi (6 salaries)
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₹2.1 L/yr - ₹8.1 L/yr

Specialist Engineer

5 - 9 years exp. · New Delhi (6 salaries)
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₹4.2 L/yr - ₹5.8 L/yr

Service Desk Lead

2 - 11 years exp. · New Delhi (6 salaries)
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₹3.1 L/yr - ₹10.3 L/yr

General Manager

16 - 23 years exp. · New Delhi (6 salaries)
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₹35 L/yr - ₹50 L/yr

Senior Specialist Team Lead

5 - 12 years exp. · New Delhi (6 salaries)
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₹7 L/yr - ₹10.5 L/yr

Last Updated: 1 Feb, 2025

What people are saying about HCLTech

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wondrousmanhattan
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3d
works at
HCLTech
Suggest how to switch support to MERN
Hey there! I'm working in HCLTECH and have 3 years of experience in a support project simple copy and paste. I have learned HTML, CSS, Javascript, React.js , Node.ja (MERN stack). Also giving an interview right now 10-11 I have appeared. Not selected anywhere. Some interviews I have answered all questions but I didn't hear back. Asking for expected CTC 8 lpa and current is 4lpa. Please suggest how to crack a MERN interview. Do I need to be ready for machine coding rounds Because in the first round I have an idea right now, javascript basics, some coding questions on array and strings also concept of react and node. Please suggest what areas I should focus on. How to tell the interviewer I am a MERN developer not working on a support project because one interviewer had doubts. If someone switched please share your experience Thank you all for your time.
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Salary related reviews for HCLTech

2.6

Rated by 91 employees for salary & benefits

Technical Specialist in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Jan 2025
2.0
 for  Salary and Benefits

Likes

Lots of opportunities and portals available to acquire new skills.

Dislikes

No clarity on variable components of salary. Performance ratings are meaningless. No promotions or appraisals even of you are to performer.

read more
  • Salary - Poor
    • +2 more

Associate Manager in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Dec 2024
2.0
 for  Salary and Benefits

Likes

Job security is one plus point, you have chances to move from one project to another but will not be without any job.

  • Job security - Good

Dislikes

No promotions no salary increase, managers level still no appraisal no salary increase..

read more
  • Salary - Poor
    • +2 more

Junior Engineer Product Support in New Delhi

Customer Success, Service & Operations Department

4.0
  •  posted on 22 Sep 2018
4.0
 for  Salary and Benefits

Likes

...od expirience with HCL Technologies. Teammates are friendly environment to work. salary was good,nice path to know good technical knowledge. highly support to new ideas and their improvements. Totally it was a good expirience to work with hcl organisation.

read more
  • Salary - Good
    • +6 more

Dislikes

Working hours.

Senior Analyst in Nagpur

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 25 Jan 2025
1.0
 for  Salary and Benefits

Likes

Worklife balance is good also have opportunities to develop the new skills.

  • Skill development - Good
    • +2 more

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

read more
  • Salary - Bad
    • +1 more

Technical Lead in Noida

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Dec 2024
1.0
 for  Salary and Benefits

Likes

For learning and experience this is good company.

  • Skill development - Good

Dislikes

Negligible appraisal. No promotions . There is no standard of giving salary. Junior employee in same team with lower band could have higher salary than senior with upper band. They do not give any goodies on Diwali/new year. They do not give any money on referrals. Just the extra miles points.

read more
  • Salary - Bad
    • +2 more
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HCLTech interview questions by designations

Software Engineer (300)Technical Lead (185)Lead Engineer (156)Analyst (111)
View all 3.6k interview experiences

Know more about HCLTech New Delhi

More about working at HCLTech
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HCLTech Salary FAQs

How much does HCLTech pay per year?
The average HCLTech salary ranges from approximately ₹1 Lakh to ₹1.1 Lakh per year for a Network Field Engineer and ₹55 Lakhs to ₹1.4 Crore per year for a Vice President Operations. Salary estimates are based on 2.2k HCLTech salaries received from various employees of HCLTech. HCLTech employees rate the overall salary and benefits package 2.6/5 stars.
What is the highest salary in HCLTech?
The highest-paying job at HCLTech is a Vice President Operations with a salary of ₹55 Lakhs to ₹1.4 Crore per year. The top 10% of employees earn more than ₹20.99 lakhs per year. The top 1% earn more than a whopping ₹34.11 lakhs per year.
What is the minimum salary in HCLTech?
Minimum salary at HCLTech depends on the role you are applying for. For Analyst the minimum salary is ₹1.3 Lakh to ₹6.7 Lakhs per year, and for Software Engineer the minimum salary is ₹1.2 Lakh to ₹8 Lakhs per year and so on.
What is the salary package for freshers in HCLTech?
The average salary at HCLTech for freshers varies from ₹1 Lakh to ₹2 Lakhs per year for Software Developer Intern and ₹17 Lakhs to ₹22 Lakhs per year for Global Engagement Manager.
What is the notice period at HCLTech in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 37% of the HCLTech employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 3 Months, 27% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 1.7k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at HCLTech , New Delhi is INRunlock blur . Salary estimates are based on 2.2k HCLTech latest salaries received from various employees of HCLTech.

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