HCLTech Front Office Manager salaries in India

Likes

... benefits, job security, infrastructure,safety, clients. They also provide cabs. The salary was always provided on time. It's really good to work there as it's a brand and helped in growth of my career.

Dislikes

The management of my Pearson project was terrible. They were so mean, egoistic, illogical and without knowledge. They never cared for the agents, do not believe in helping or resolving issues. The only think which was important to them were themselves only. They call employees as selfish. The manager of the chat process was pathetic.

Likes

Work from home.

Dislikes

Bias, no skill development, zero salary growth, ijp is for those who praise manager top to bottom most ijp is open for Lucknow office. And if manager ego hurts they will refer you to HR for warning letter.

Likes

Joining salary is very good You get to learn and gain cloud certification

Dislikes

No segregation of work as per ITIL practices and that increases lot of work when everything is clubbed into 1 team to manage end to end services. No clear guidelines on appraisal Difficult to find any documentation or SOP's

Likes

Very good infrastructure.

Dislikes

...management doesn't address our issues. They are too lenient with their policies. Salary is quite less and a slow pace career growth. They put you in a 1 year provision and their Background verification process is again the big pain. HCL Technologies at Lucknow location is not an employee centric company and working there is no less than a nightmare.

Likes

...I will suggest them first get a experience in any other for atleast 6 months . So you can stay in hcl for a long period of time with a higher salary . Also in long run you will get alot of opportunities for a promotion

Dislikes

No