HCLTech Customer Service Professional salaries in New Delhi

Likes

Job security

Dislikes

Late and very minimal appraisal. Toxic work culture.no work life balance. They always ask you to work beyond your shift with no extra pay. No motivation to work. Learning will be just in the team what u r working on

Likes

You become comfortable by seeing everyone is going through the same level

Dislikes

Very toxic policy , appraisals are delayed , the salary is not salary its pocket money, the over work culture and less people in work and more people on bench and silent layoffs

Likes

It’s main headquarters is pretty good, if your first company is HCL then you need to switch in 1-2years for salary growth because appraisal is monthly performance based which means you would be getting appraisal marks on every 3 months like JFM, AMJ, JAS, OND so if your marks will always 8 or 9 out of 10 then you would be getting 10-15% hike max.

Dislikes

When anyone came with experience then they would provide good salary but same experienced employee who working with HCL would get 10%appraisal which is wrong

Likes

Work life balence is good. Work culture is quite good. Helpful team members, mentors, HRs Hybrid work policy. Flexible timings

Dislikes

Salary compensation is worst. Yearly increment is too much less, not even 10% of your previous annual CTC. Company management is not good. Growth opportunities are very limited.

Likes

There is learning as usual as other company.. I dont like anythink there except the dress culture

Dislikes

...cluding sunday. All organisations will make us do the extensive works but here..they are expecting us to work without pay...worst thing ever... I never seen a work culture like this becoz...worst management ever.