HCLTech Customer Service Associate (Csa) salaries in India

Likes

Interview was good, interviewers didn't tried to exhibit their expertise. Convincingly good hike during joining.

Dislikes

HR Team is not good. Forced me to join immediately but no quick joining bonus. Usually people use personal phone number for official communication rather than internal communication tools.

Likes

Job security, training for new comers

Dislikes

No guarantee of promotion, very little hike or no hike, almost zero employee benefits (except medical), very difficult to get even small things like stationeries, printout, micro management.

Likes

Worklife balance is good also have opportunities to develop the new skills.

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

Likes

Don't go as an external from hcl , they'll remove you first as a cost cutting.

Dislikes

Worst management . All higher position people are like authority. They didn't talk with you properly if you are in a bad situation inside company.

Likes

Job security at HCL is generally stable. Work-life balance, however, largely depends on the project, client, and manager.

Dislikes

HCL offers stable job security; however, career growth opportunities, including promotions, rewards, and salary increments, are limited. Working harder or more dedicatedly often results in being assigned additional responsibilities rather than receiving recognition through salary increases or promotions.