HCLTech Customer Service Agent salaries in India

Likes

Work life balance.

Dislikes

No remuneration . Got promoted to management role, but salary not revised as per role. No opportunity for career growth and support for right salary, recognition. Always retaining as under paid.

Likes

This is all depends on your manager.

Dislikes

...g is changed every week or 2 times in a month. 3. Transport team is very bad. 4. HR said ask your questions but they guys have no answer about Appraisal or Salary increment/ promotion. 5. Appraisal is very bad like 1-5% only.

Likes

If you get foreign clients you are good.

Dislikes

Less number of leaves. Can't apply for restricted holidays for T&M employees. Salary is less. If you are in t&m mode then forget about hike. HCL manager won't ever know of what you are working al the client office.

Likes

>>Good for E4 and above bands >>If you are workaholic then it's a best company ever for you as you have to work 9:30 hours in less salary. >>Good rating system, as many of the employee get the 8 point which will reduce your salary and deducting EPB amounts. >>No night allowance >>If you want stable life, then it's a best company again because they will give you less hike. So you will be became stable in financially >>Good performance in premises >>Best for retirement, if you start from 1 so in last you will stand on 1 >>Best in appraisal, they will release letter after 1 year. i.e. 1.5 yr or 2 years >>

Dislikes

>>No job security >>They will deducted variable pay, once you joined this organisation by 50%. >>Transportation services are even most worst. They will pick you early and drop you later >>Favourable management >>Shift time will be 9:30 hours >>No night allowance >>They have mostly support related project, where you have do calls & calls. >>They will not approve the leaves >>If you have good relationship with upper management then only you can survive in any project >>No recognition >>No extra benefits >>In nippon your laptop screentime records and you have to come the office 3 days in weeks. That time is also captured >>No learning at all >>Poor management >>If you made any mistake in learning phase then you will send a explanation email to your manager. >>Hike will be 3% to 4% >>Slow laptops >>Very rude HRs >>If in short, this company will grow but you didn't.

Likes

Work life balance is great but depends on project and the management. Great choice to Kickstart career for the recent graduate.

Dislikes

No relevance for the LPA mentioned and take-home salary. Too many cuttings and dispersion. Don't expect hike and appraisals every year. Just for name sale they release and provide perks.