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TCS Customer Service Agent salaries in India

Annual salary range
2 - 3 years exp.
₹3.5 Lakhs - ₹4.1 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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28% more than the average Customer Service Agent Salary in IT Services & Consulting Companies for 2 - 3 years of experience

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Last Updated: 25 Mar 2023

Companies similar to TCS for Customer Service Agent

Company name Avg Annual Salary Open Jobs
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₹0.4 L/yr - ₹2.2 L/yr

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Tech Mahindra Customer Service Agent Salary

0 - 4 years exp. (29 salaries)

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₹1.2 L/yr - ₹5.5 L/yr

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Mphasis Customer Service Agent Salary

0 - 2 years exp. (5 salaries)

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₹2.1 L/yr - ₹3.8 L/yr

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₹1.9 L/yr - ₹3.1 L/yr

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Accenture Customer Service Agent Salary

1 - 6 years exp. (8 salaries)

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₹3.2 L/yr - ₹6 L/yr

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Customer Service Agent salary at TCS ranges between ₹3.5 Lakhs to ₹4.1 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 3 latest salaries received from various employees of TCS.

Latest annual salaries shared by TCS Customer Service Agent

1y ago
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3 years exp.
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3 years exp.
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2 years exp.

Experience wise TCS Customer Service Agent salaries

Last Updated: 25 Mar 2023

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹7 L/yr
3 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹4.1 L/yr

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₹2.8 L/yr - ₹4.85 L/yr
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Top skills at TCS for Customer Service Agent

Billing Communication Skills Customer Handling Customer Service international voice Outbound Calling Inbound Calls

Salary related reviews for TCS

1.0

Rated by 1 employees for salary & benefits

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 02 Feb 2023

1.0
 for  Salary and Benefits

Likes

Only that My Job is secure and no one can remove me. I have been working since 2002 and never come across such a worst politics that is TCS. even having secure Job but the mental pressure is Worst.

read more
  • Job security - Excellent

Dislikes

Mental pressure is worst. Salary is not good. wrong expectations are set before joining and after joining. No transparency. If you are lucky or if have a good face you will top the expectations. have to work for 9:30 min and traveling separate but been paid like a dog. worst part there is no re-hiring so if Joined in with wrong expectations you cannot leave and join back. and as TATA a brand name no one wants to leave such a good secure place immediately. but the work life and company's HR are worst. don't know how to treat their workers its a management game hiding all our grievance even some process teams are internal you cannot voice out till it burst in to social platform. Emails cannot be sent .. Trill has its lifts but no stares. till 8th floor we have to only expect lift. I recently did MBA but no growth is offered management plays it games as they feel, they have heads and tales with them so who will grow will be their decision not your ratings so Face and good long tough will win the game they why work and waist time. I have worked for TECH M it was a hard life but never been felt like how I am feeling now. If any one wants to take action I have already Raised a legal police support for the same.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Shipping & Maritime Department

3.0
  •  posted on 18 Jan 2025

2.0
 for  Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

  • Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 12 Jan 2025

3.0
 for  Salary and Benefits

Likes

I likes about the TCS is good work culture, low work pressure, work-life balance, lots of opportunities to learn and the most job security.

read more
  • Skill development - Good
  • +4 more

Dislikes

It feels good working at TCS. The work culture is good, with low work pressure and lots to learn but the salary increament as per the seniority and role is low. If the salary is justified as per the seniority or designation, I would never left TCS.

read more

Full Time

 · 

Project & Program Management Department

2.0
  •  posted on 05 Jan 2025

2.0
 for  Salary and Benefits

Likes

Skills development resources Lots of projects Job security

  • Skill development - Good
  • +2 more

Dislikes

Very stingy management Employees get only salary but no goodies, team lunches or sponsored celebrations. Laptops given are poor in condition to many and warranty of the laptops are not tracked properly. Employees are forced to pay for any damage even for a 2 year old laptop

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 20 Dec 2024

2.0
 for  Salary and Benefits

Likes

1. Health Insurance Policy Scheme 2. Learning and Development 3. Project Management

  • Skill development - Good
  • +2 more

Dislikes

1. Salary and compensation 2. Lack of empathy from higher management 3. HR teams are not so visible when it comes to address promotions and appraisals 4. Operations Teams are not consulted for any infrastructure and logistics change

read more
  • Salary - Poor
  • +1 more
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TCS Customer Service Agent salary in India ranges between ₹3.5 Lakhs to ₹4.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 TCS latest salaries received from various employees of TCS.