HCL Group Service Desk Analyst L2 salaries in India

Likes

Nothing. Horrible company

Dislikes

Everything including culture, work life, salary, promotion. They won't pay variable pay. Unnecessary deductions in salary with no reason. If we ask They will not respond but close the ticket telling policy without telling what policy says.

Likes

If we are looking for cool life then its good.. Work culture is good we can easily balance the prof and personal life.

Dislikes

Don't expect the hike and promotions. If we are working for pay then I shouldn't recommand this company but am sure the life will go cool with less work presure here

Likes

...cern helping even non-IT people to upskill and grow their career in this field . Pay is fair and management is very helping .

Dislikes

Career is jigsaw puzzle ,you will have to solve and find out your responsibility which as fresher was difficult to know right from beginning though it helped you grow and mature as individual.

Likes

Joining salary is good.

Dislikes

HR department make baseless allegations to remove the employee. Even though when there is no compliance issue, policy violation or customer escalation. Without proof they force to resign.

Likes

Only liked one thing that HCL provided voucher for aws certification.

Dislikes

...ed in offer letter also). Now this component has been brought under performance. Managers gives random rating so that employee gets less variable pay almost 30% 40%. If a manager gives good rating, the rating is decreased by HR on purpose (Confirmed by HR itself ) so that employees would be payed as much as less variable pay. There are times, when manager forgets to give you rating and in that case default rating will be 0 and employee would be payed 0% monthly variable and annual variable. Regarding certification Voucher - Need to follow up for many months to get the voucher. Weekend Work : In case if you have worked on weekend, employee does not get comp off.