HCL Group Senior Customer Support salaries in India

Likes

Nothing. Horrible company

Dislikes

Everything including culture, work life, salary, promotion. They won't pay variable pay. Unnecessary deductions in salary with no reason. If we ask They will not respond but close the ticket telling policy without telling what policy says.

Likes

If we are looking for cool life then its good.. Work culture is good we can easily balance the prof and personal life.

Dislikes

Don't expect the hike and promotions. If we are working for pay then I shouldn't recommand this company but am sure the life will go cool with less work presure here

Likes

...cern helping even non-IT people to upskill and grow their career in this field . Pay is fair and management is very helping .

Dislikes

Career is jigsaw puzzle ,you will have to solve and find out your responsibility which as fresher was difficult to know right from beginning though it helped you grow and mature as individual.

Likes

"I appreciate the job security that HCL provides, as it creates a stable and supportive work environment. Additionally, HCL offers excellent internal training programs that help employees grow professionally and stay updated with the latest industry trends and technologies. This commitment to development ensures that we can continuously improve our skills and contribute effectively to the company's success."

Dislikes

"One area that could be improved is the process around salary hikes and the timeliness of compensation letters. Sometimes there are delays, which can affect employee morale and planning. A more streamlined process for these aspects would greatly enhance the overall employee experience."

Likes

Joining salary is good.

Dislikes

HR department make baseless allegations to remove the employee. Even though when there is no compliance issue, policy violation or customer escalation. Without proof they force to resign.