HCL Group Senior Customer Service Representative salaries in Lucknow (Updated 2025)

Likes

Only what I can see good is job security but also the other factors which can push you to lose your job.

Dislikes

Promising hybrid from last August but no solution, as per then for few employees they are not doing at for so called "team chain" Less salary with a huge 3.8% hike Can not see promotion untill you are a management employee Work satisfaction was good till some time but company has ruined it well. Culture 😀, irritating management, promising to provide recognition for extra performers which was mentioned 2 months back and now there is nothing 😀.

Likes

Currently working as Third party waiting to become full time employee and since 3 months my Full time employee request is still pending and they keep postponing.

Dislikes

Very less appraisals and no joining bonus also growth is less compared to other companies.

Likes

It is a great apportunity for me to work in HCL as such designation. All the reporting manager are very supportive. The work make me learnt lots of things in finance. The co-workers are very loyal. We generally worked to help each other to complete work ASAP.

Dislikes

Growth in salary is very low. Some issues related to HR and managers but they ignored.

Likes

There are no such things I like about HCL. but I have made a very few good colleagues.

Dislikes

Management, work pressure, low salary, no growth, more than 10hrs work in a day. Managers do not value an individual's strength. No moral support.

Likes

Well established company. Job Security.

Dislikes

...r, not on employee capablity. Leave as per TL choice, tough for outstationers. Poor salary, also deducted some times. IJP word is used for fooling new joiners. Fixed Promotions. etc.