HCL Group Customer Service Associate (Csa) salaries in India

Likes

...cern helping even non-IT people to upskill and grow their career in this field . Pay is fair and management is very helping .

Dislikes

Career is jigsaw puzzle ,you will have to solve and find out your responsibility which as fresher was difficult to know right from beginning though it helped you grow and mature as individual.

Likes

"I appreciate the job security that HCL provides, as it creates a stable and supportive work environment. Additionally, HCL offers excellent internal training programs that help employees grow professionally and stay updated with the latest industry trends and technologies. This commitment to development ensures that we can continuously improve our skills and contribute effectively to the company's success."

Dislikes

"One area that could be improved is the process around salary hikes and the timeliness of compensation letters. Sometimes there are delays, which can affect employee morale and planning. A more streamlined process for these aspects would greatly enhance the overall employee experience."

Likes

Joining salary is good.

Dislikes

HR department make baseless allegations to remove the employee. Even though when there is no compliance issue, policy violation or customer escalation. Without proof they force to resign.

Likes

Excellent work place Cisco customers are good to work with to improve knowledge in all aspects

Dislikes

Politics is higher and favoritism to particular people Poor hike only 5% in 5 years Comparison of salary and trying to bring people down

Likes

Location preference

Dislikes

...mployee's recognition and work even if you have very good rating score wise if .They will not pay your variable pay if you are on maternity leave for both years..even if you worked hard for the year and next year you were on maternity leave they will ruin your performance by rating and don't give you variable pay for that annual year.