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Hathway

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3.5

based on 788 Reviews

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Designation
Experience
Kolkata
Customer Success, Service & Operations

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Hathway Customer Success, Service & Operations Department Salaries in Kolkata

based on 35 latest salaries
Designation Avg Annual Salary Open Jobs

Supervisor

8 - 9 years exp. · Kolkata (3 salaries)
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₹1.5 L/yr - ₹2.2 L/yr

Senior Team Leader

9 - 13 years exp. · Kolkata (3 salaries)
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₹2.4 L/yr - ₹3.1 L/yr

Operations Executive

11 - 16 years exp. · Kolkata (3 salaries)
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₹3 L/yr - ₹3.6 L/yr

Senior Officer

10 - 11 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2 L/yr

Customer Support Executive

2 - 3 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.8 L/yr

Senior Assistant

4 - 5 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.7 L/yr - ₹4.8 L/yr

MIS Coordinator

6 - 7 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.4 L/yr

Customer Support Manager

5 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

MIS Executive

5 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.4 L/yr

Executive Assistant

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.2 L/yr - ₹2 L/yr

Project Coordinator

11 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Technical Manager

12 years exp. · Kolkata (AmbitionBox Estimate)
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₹5.5 L/yr - ₹7 L/yr

Service Coordinator

11 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Assistant General Manager Operations

16 years exp. · Kolkata (AmbitionBox Estimate)
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₹14 L/yr - ₹17.8 L/yr

Customer Support Officer

4 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.5 L/yr - ₹1.9 L/yr

Associate Customer Engineer

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

Assistant Billing Collection Manager

8 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.8 L/yr

Broadband Associate

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.7 L/yr

Internet Executive

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Officer

10 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.7 L/yr

Last Updated: 20 Oct, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Hathway

2.7

Rated by 11 employees for salary & benefits

Technical Support Engineer in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Aug 2020
4.0
 for  Salary and Benefits

Likes

I don't know how to appreciate Hathway exactly! where is in this worldwide pandemic everyone is unstable and under cost cutting either with salary or permanent disability of their job, our organisation supported us till no end. HRs, our vertical seniors and the management is quite supportive.

read more

Executive in Nungambakkam

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Oct 2023
1.0
 for  Salary and Benefits

Likes

Over all 5 years experience but I am satisfied the work and company hathway

Dislikes

Salary and posting not receiving yearly....How many years We are working in hathway yearly once not yet receiving increment so I am not like😔

read more

Renewal Executive in Mumbai

Customer Success, Service & Operations Department

5.0
  •  posted on 03 Jul 2019
4.0
 for  Salary and Benefits

Likes

...with hathway coz hathway made more confident and there environment is also good.there no issue with salary and no politics.but there is no growth. So i left the job

read more

Dislikes

no i dont have any issue with my boss and my teammates.

Customer Care Executive in Jaipur

Customer Success, Service & Operations Department

4.0
  •  posted on 14 Sep 2018
4.0
 for  Salary and Benefits

Likes

Teammates are good, salary was on time to time but salary growth is average, I have learnt many things from there, overall my experience is good. I can suggest to anyone for this company.

read more

Dislikes

Salary growth, No incentive and Overtime compensation.

Associate Technical Operations in Mumbai

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 15 Oct 2023
3.0
 for  Salary and Benefits

Likes

Yes sir, how long has he been working, but he has not been able to pay the salary, he has not bothered yet or when he will, he has paid 500rs 1 time in 5 years, he has not said anything, but everything is fine.

read more

Dislikes

The company is good but the people we have met do not talk for us, just see something for us.

see more salary related reviews

Hathway interview questions by designations

Team Lead (3)HR Executive (2)Nodal Officer (2)Enterprise Business Manager (2)
View all 36 interview experiences

Know more about Hathway Kolkata

More about working at Hathway

Hathway Salary FAQs

How much does Hathway pay per year?
The average Hathway salary ranges from approximately ₹1 Lakh to ₹1.8 Lakh per year for a Senior Telecaller and ₹42 Lakhs to ₹55 Lakhs per year for a Vice President. Salary estimates are based on 35 Hathway salaries received from various employees of Hathway. Hathway employees rate the overall salary and benefits package 2.7/5 stars.
What is the highest salary in Hathway?
The highest-paying job at Hathway is a Vice President with a salary of ₹42 Lakhs to ₹55 Lakhs per year. The top 10% of employees earn more than ₹12 lakhs per year. The top 1% earn more than a whopping ₹45 lakhs per year.
What is the minimum salary in Hathway?
Minimum salary at Hathway depends on the role you are applying for. For Telecaller the minimum salary is ₹0.9 Lakh to ₹2.5 Lakhs per year, and for Sales Executive the minimum salary is ₹1.5 Lakh to ₹3.6 Lakhs per year and so on.
What is the salary package for freshers in Hathway?
The average salary at Hathway for freshers varies from ₹1 Lakh to ₹2.4 Lakhs per year for Telecaller and ₹1.6 Lakh to ₹2.5 Lakhs per year for Customer Support Executive.
What is the notice period at Hathway in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 82% of the Hathway employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 1 Month, 13% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 22 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Hathway , Kolkata is INRunlock blur . Salary estimates are based on 35 Hathway latest salaries received from various employees of Hathway.

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