GVK Emergency Management and Research Institute Senior Customer Service Executive salaries in Hyderabad / Secunderabad

Likes

Overall it is ok to work in this only if you don't find any other job.Most of the people here in this company are seniors who are there from very beginning of the company. And others are staying with for long time.

Dislikes

Salary is low compare to the market. They give you good position but pay will be less. And it is slow process here, whatever you want to do, have to take multiple approvals and it takes weeks work to be done

Likes

1. Work & Personal Life Balance 2. Rules & Regulations

Dislikes

1. No appraisal in 4 Years 2. After 4 Years appraisal done wherein In hand salary decreased because GVK EMRI increased the incentive part. Which is not a good sign for an employee. It shows decrease in salary instead of increment.

Likes

Respected for every responsible employee

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes

Likes

I feel very happy, because every mins I will try to save the public life.... I'm so proud to work on this job....

Dislikes

Salary and appraisal..... And this is emergency service.... Please control unwanted call abusive prank and child calls.....

Likes

Average salary comparable to state.

Dislikes

...ly harassment of employee during meetings. Poor HR policy, no work life balance. PLI in monthly salary to threaten employee of forceful deduction. First month just half salary as PLI part is not available at first month.