Grand View Research Business Analyst salaries in Customer Success, Service & Operations in India

Likes

Work culture is good and a bit flexible but majority of the time employees in the lower hierarchy end up working over time without any compensations.

Dislikes

...ile there is a discrepancy between policies for upper management and lower ones. Everything can be tolerated but the company is a dead end in terms of employee growth and salary.

Likes

Fridays are working from home as of now. So that's good.

Dislikes

...others who've worked hard would get peanuts. Will make u work even on Saturdays. No overtime pay, but they will make you work after hours too

Likes

First of all, the company provided a scope for me since I've employed as a fresher and provided a good learning curve on basics of research methodologies and report structure. It provided good rewards and bonuses in the 1st year and was in a competitive atmosphere. The 1st year was peaceful with a good work-life balance, but 2024 turn out to be a 'CURSE'. Idk what made them so ridicule to engage us into working on weekends. Production messed up, sales dwindled, poor growth and lack of coordination. I can't say its a messed up organisation but with zigzag routines, improper HR policies, sick leadership from Manager and TL's, this organisation will collapse within a short frame.

Dislikes

Overworking Hours (14-16) Less pay structure No Hike, No Appraisal (4-6%) Dominating Team Leads and Bosses Copy Paste work Lame ME's You are not going to do any justice by doing layoffs without proper notice. BEWARE OF KARMA!! Good luck to HR Head and Domain Heads and TL's.

Likes

Salary is paid on time

Dislikes

Work Culture is toxic and no time for personal life. Salary is very low as compared to the work. High politics in the team which can impact mental health. No quality work. No HR activities.

Likes

Teammates are supportive and work culture is good. Company policies, appraisals and leave compensation benefits are average.

Dislikes

Management doesn't address the operational challenges and career growth is slow. Training model is poor.