GlobalData Senior Customer Service Executive salaries in Bangalore / Bengaluru

Likes

GlobalData provides you ample opportunities to learn and grow. Freshers can learn about research work from scratch making them ready for future opportunities

Dislikes

Salary provided is below industry average. Promotions, increments and appraisals dont provide enough salary growth. Promotions take long even if you take extra efforts and show initiative to work hard.

Likes

My colleagues come from various cultural backgrounds, and we work happily in collaboration

Dislikes

Compensation is below benchmark and growth is slow. The work pressure is very high. Sometimes, I have to work 12-14 hours straight in a day without any extra compensation. Managers do not value an individuals' unique strengths, which is why I have to take back my suggestions most of the times. The management has a fixed mind-set towards the business process. The hard work done mostly goes unnoticed during the annual/mid appraisals. Despite of on-job training for freshers senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

That you get proficient in a work and can do it quickly. Because there is no variety in work and you have to do same job day in day out. So people develop skills and shortcuts on how to do it quickly.

Dislikes

Salary is below industry standard but management thinks they are paying employees more than enough. Appraisals are peanuts. No professional growth at all. Lowest level work of a KPO firm. Don't even need graduates for such work. It's a general perception that GlobalData has a good work life balance with job security. But once you get in you will know the reality!

Likes

Work life balance and supporting PH, who motivates, makes us feel comfortable to work within the team

Dislikes

Immediate mentors will not behave in professional way. And there will be no growth in the salary and no scope for learning new things

Likes

Only work life is good. Company is not paying well as well as there's so much politics in the company

Dislikes

Compensation is not good as well as growth is very slow. For one promotion minimum one needs to wait 2-3 years. Also no on-job training.