Genpact Service Desk Analyst 1 Salaries by 10 Employees (Updated 2025)

3 - 7 years exp.

₹4.5 Lakhs - ₹8.1 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

42% more than the average Service Desk Analyst 1 Salary in IT Services & Consulting Companies for 3 - 7 years of experience

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Salaries in different departments

IT & Information Security Service Desk Analyst 1 Salary 5 - 7 years exp. (6 salaries)	₹5.5 L/yr - ₹8.1 L/yr
Customer Success, Service & Operations Service Desk Analyst 1 Salary 5 - 6 years exp. (AmbitionBox Estimate)	₹5.6 L/yr - ₹7 L/yr
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Engineering - Hardware & Networks Service Desk Analyst 1 Salary 3 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹6.3 L/yr

Last Updated: 24 Mar 2025

Companies similar to Genpact for Service Desk Analyst 1

Company name	Avg Annual Salary	Open Jobs
HCLTech Service Desk Analyst 1 Salary 0 - 4 years exp. (164 salaries)	₹2 L/yr - ₹5 L/yr 48% less
Wipro Service Desk Analyst 1 Salary 0 - 6 years exp. (114 salaries)	₹2.1 L/yr - ₹9 L/yr 29% less
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TCS Service Desk Analyst 1 Salary 2 - 8 years exp. (60 salaries)	₹2.2 L/yr - ₹8 L/yr 35% less
Tech Mahindra Service Desk Analyst 1 Salary 1 - 7 years exp. (35 salaries)	₹2.2 L/yr - ₹7.3 L/yr 28% less
Accenture Service Desk Analyst 1 Salary 1 - 6 years exp. (31 salaries)	₹2.7 L/yr - ₹7.5 L/yr 20% less
Cognizant Service Desk Analyst 1 Salary 0 - 6 years exp. (22 salaries)	₹2.5 L/yr - ₹7 L/yr 26% less
Capgemini Service Desk Analyst 1 Salary 1 - 3 years exp. (20 salaries)	₹2.7 L/yr - ₹4.5 L/yr 42% less
HCL Group Service Desk Analyst 1 Salary 1 - 7 years exp. (12 salaries)	₹2.5 L/yr - ₹4.8 L/yr 43% less
NTT Data Service Desk Analyst 1 Salary 1 - 5 years exp. (10 salaries)	₹3.8 L/yr - ₹6.8 L/yr 14% less
DXC Technology Service Desk Analyst 1 Salary 1 - 4 years exp. (7 salaries)	₹2.9 L/yr - ₹4.8 L/yr 42% less
Infosys Service Desk Analyst 1 Salary 2 - 4 years exp. (5 salaries)	₹4.5 L/yr - ₹6.1 L/yr 16% less
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Optum Global Solutions Service Desk Analyst 1 Salary 0 - 2 years exp. (4 salaries)	₹3.7 L/yr - ₹5 L/yr 28% less
NTT DATA, Inc. Service Desk Analyst 1 Salary 3 - 4 years exp. (4 salaries)	₹3.5 L/yr - ₹6 L/yr 21% less
UST Service Desk Analyst 1 Salary 1 - 2 years exp. (3 salaries)	₹4.3 L/yr - ₹5.9 L/yr 16% less

Service Desk Analyst 1 salary at Genpact ranges between ₹4.5 Lakhs to ₹8.1 Lakhs per year for employees with experience between 3 years to 7 years. Salary estimates are based on 10 latest salaries received from various employees of Genpact.

Experience wise Genpact Service Desk Analyst 1 salaries

Last Updated: 24 Mar 2025

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹9.7 L/yr
4 years (AmbitionBox Estimate)	₹5.2 L/yr - ₹6.6 L/yr
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5 years (4 salaries)	₹2.4 L/yr - ₹7.2 L/yr
6 years (3 salaries)	₹6.3 L/yr - ₹7.6 L/yr
7 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹8.1 L/yr

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Salary related reviews for Genpact

5.0

Rated by 2 employees for salary & benefits

Analyst in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 May 2024

1.0

for Salary and Benefits

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

Salary - Bad

+6 more

Senior Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 Oct 2023

2.0

for Salary and Benefits

Likes

The only thing good about Genpact is Job Security.

Job security - Good

Dislikes

...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

Salary - Poor

+5 more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 07 Feb 2024

2.0

for Salary and Benefits

Likes

In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

Skill development - Good

+1 more

Dislikes

Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

Salary - Poor

+1 more

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Oct 2023

1.0

for Salary and Benefits

Likes

Anything

Dislikes

...r worked in such a dishonest company. Starting with HR, they delay meal tickets. The bonus that managers say we earn, are always paid at least 2 months late. I had a misfortune of horrible, prejudiced manager. He already told us to our face that he doesn't hire homosexual, because they are fragile. He always causes phychological terror with te team, if people don't do what he wants.

Salary - Bad

+6 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Nov 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Promotion system is pathetic, lot of politics, no growth, no good salary, no transport, no night shift allowance, no family medical coverage, does not matter for them if you work for 1 year or 10 years for them.

Salary - Bad

+5 more

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currently not working

Advice to secure Process Associate At Genpact

I am targeting process Associate role at Genpact and similar roles at other MNCs currently I am in my last semester of MBA (Finance and IT), please guide me , what to prepare and what type of skills I need as a fresher.

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Genpact Service Desk Analyst 1 Salary FAQs

What is the salary of Service Desk Analyst 1 at Genpact ?

The average salary of a Service Desk Analyst 1 at Genpact in India typically ranges from ₹4.5 Lakhs to ₹8.1 Lakhs per year, depending on experience (from 3 years to 7 years).

The top 10% of Service Desk Analyst 1 at Genpact earn more than ₹7.9 Lakhs per year, and the top 1% earn over ₹8.1 Lakhs per year. Service Desk Analyst 1 Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 Genpact employees in India.

What is the estimated take home salary of a Service Desk Analyst 1 at Genpact in India?

The estimated take-home salary of a Service Desk Analyst 1 at Genpact in India typically ranges from ₹46,128 to ₹47,221 per month. This is based on the average salary range of ₹4.5 Lakhs to ₹8.1 Lakhs per year for employees with experience ranging from 3 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Service Desk Analyst 1 in companies similar to Genpact in India?

The salary of a Service Desk Analyst 1 at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NTT Data	₹3.8 Lakhs to ₹6.8 Lakhs per year
Infosys	₹4.5 Lakhs to ₹6.1 Lakhs per year
UST	₹4.3 Lakhs to ₹5.9 Lakhs per year
Accenture	₹2.7 Lakhs to ₹7.5 Lakhs per year
NTT DATA, Inc.	₹3.5 Lakhs to ₹6.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Analyst 1 at Genpact in India?

The salary growth for a Service Desk Analyst 1 at Genpact depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst 1 can expect the following growth trajectory at Genpact:

Experience	Average Salary Range
3 years	₹4.5 Lakhs to ₹9.7 Lakhs per year
4 years	₹5.2 Lakhs to ₹6.6 Lakhs per year
5 years	₹2.4 Lakhs to ₹7.2 Lakhs per year
6 years	₹6.3 Lakhs to ₹7.6 Lakhs per year

and so on.

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Genpact Service Desk Analyst 1 Salaries

Genpact Service Desk Analyst 1 salary in India ranges between ₹4.5 Lakhs to ₹8.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 Genpact latest salaries received from various employees of Genpact.