Genpact Service Delivery Manager salaries in Hyderabad / Secunderabad (Updated 2025)

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work.

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

Likes

Wonderful company to work at. No micro management. Good part is genome aap to upskill yourself. Management encourages you to upskill you at work.

Dislikes

No bonus and hike is minimal, health insurance is 2lakhs only, No term insurance for employees, no proper cab service, basic facilities in company is missing.

Likes

Work life balance is good, there is not much challenges you can balance things but lot of depends upon the project

Dislikes

Salary growth is slow. The hike is mostly from 4-8%. 5% is average that is given to 70% of people. 4% is given to 10% for people who don’t meet the expectations. 7-8% is highest rating its given to 20% of people but not easy to get Also learning with projects or new techstack is totally upon your luck as it varies project project Most important genpact has all migration projects. So don’t expect much of dev task

Likes

Only job security rest nothing good

Dislikes

No learning opportunity Worst cab services -3 hrs early pickup in summer without AC cabs and you have to pay for it from your salary Top management behaviour towards agent is like people are machine. You have to do night shifts without any night allowance additionally work pressure is too much and most of the day you have to do extra hours without any extra pay. Management is like puppet of top management and they have to pressurized people in every way like leaves, wfh etc Top management cannot see people happy. If you really want to challenge yourself then you can join this company rest you can blindly join any other company.

Likes

- You receive great opportunities, - The management allows you to get into roles you excel in - Decent work life balance, - Good senior level interaction - Open door policy with communications

Dislikes

- If you are a fresher and join Genpact, you may not be given a great salary,