Genpact Assistant Manager Customer Service Salaries by 4 Employees

7 - 15 years exp.

₹6.5 Lakhs - ₹7.7 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

22% more than the average Assistant Manager Customer Service Salary in IT Services & Consulting Companies for 7 - 15 years of experience

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Salaries in different departments

Customer Success, Service & Operations Assistant Manager Customer Service Salary 7 - 15 years exp. (AmbitionBox Estimate)	₹7.2 L/yr - ₹7.7 L/yr
BFSI, Investments & Trading Assistant Manager Customer Service Salary 12 years exp. (AmbitionBox Estimate)	₹6 L/yr - ₹7.4 L/yr
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Procurement & Supply Chain Assistant Manager Customer Service Salary 8 years exp. (AmbitionBox Estimate)	₹5.9 L/yr - ₹7.2 L/yr

Last Updated: 7 Nov 2023

Companies similar to Genpact for Assistant Manager Customer Service

Company name	Avg Annual Salary	Open Jobs
TCS Assistant Manager Customer Service Salary 10 - 16 years exp. (3 salaries)	₹6.1 L/yr - ₹9.3 L/yr 10% more
Axis Bank Assistant Manager Customer Service Salary 1 - 5 years exp. (49 salaries)	₹2.4 L/yr - ₹4.2 L/yr 52% less
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Equitas Small Finance Bank Assistant Manager Customer Service Salary 1 - 7 years exp. (42 salaries)	₹1.6 L/yr - ₹4.2 L/yr 55% less
ICICI Bank Assistant Manager Customer Service Salary 1 - 8 years exp. (26 salaries)	₹2.4 L/yr - ₹4 L/yr 54% less
InterGlobe Aviation Assistant Manager Customer Service Salary 7 - 13 years exp. (21 salaries)	₹4 L/yr - ₹9.5 L/yr 11% less

Assistant Manager Customer Service salary at Genpact ranges between ₹6.5 Lakhs to ₹7.7 Lakhs per year for employees with experience between 7 years to 15 years. Salary estimates are based on 4 latest salaries received from various employees of Genpact.

Experience wise Genpact Assistant Manager Customer Service salaries

Last Updated: 7 Nov 2023

Experience	Avg Annual Salary
7 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹7.2 L/yr
8 years (AmbitionBox Estimate)	₹6.5 L/yr - ₹12.3 L/yr
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9 years (AmbitionBox Estimate)	₹6.2 L/yr - ₹7.9 L/yr
10 years (AmbitionBox Estimate)	₹6.3 L/yr - ₹8 L/yr
11 years (AmbitionBox Estimate)	₹6.4 L/yr - ₹8.1 L/yr
12 years (AmbitionBox Estimate)	₹6.7 L/yr - ₹12.9 L/yr
13 years (AmbitionBox Estimate)	₹6.5 L/yr - ₹8.3 L/yr
14 years (AmbitionBox Estimate)	₹6.6 L/yr - ₹8.4 L/yr
15+ years (AmbitionBox Estimate)	₹3 L/yr - ₹7.7 L/yr

View all

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Top skills at Genpact for Assistant Manager Customer Service

MS Office BPO Verbal Communication Writing Content Operations Management Customer Service Team Leading Servicing Customer Service Management Problem Solving Communication Skills Customer Support Operations Troubleshooting OEM

Salary related reviews for Genpact

Rated by 1 employees for salary & benefits

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 03 Apr 2025

3.0

for Salary and Benefits

Likes

There is no pressure about project tasks and the hybrid mode is very satisfying may be is depend on in which process you are working. Work-life balance is good 👍

Skill development - Good

+5 more

Dislikes

The salary is very low . There is no night shift allowance .

Senior Operations Manager in Jaipur

Full Time

Finance & Accounting Department

3.0

• posted on 28 Mar 2025

2.0

for Salary and Benefits

Likes

If you are performing well, you will fetnew roles and responsibilities, good learning is there additionally culture of organisation is good, one will get more chances enhance skill and knowledge.

Skill development - Good

+2 more

Dislikes

No time for family, salary hike and promotion is not as per market standard or competitors,

Salary - Poor

+2 more

Operations Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

2.0

• posted on 03 Mar 2025

1.0

for Salary and Benefits

Likes

Work-life balance becomes meaningless when an experienced professional is paid a meager salary. If compensation isn't aligned with market standards, the balance is already disrupted.

Dislikes

Salary, promotions, work culture, and every other aspect that defines the IT sector.

Salary - Bad

+2 more

Process Associate in Hyderabad / Secunderabad

Full Time

IT & Information Security Department

3.0

• posted on 26 Feb 2025

2.0

for Salary and Benefits

Likes

Job security no work stress also no growth in career

Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

Salary - Poor

+2 more

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Feb 2025

1.0

for Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

Salary - Bad

+5 more

see more salary related reviews

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What people are saying about Genpact

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excitingshark

works at

Genpact

Hi everyone, What is the average salary range for Analyst L2 role at Sanofi? Also what are the potential perks and bonuses Sanofi offers to candidates who are relocating to Hyderabad?

Analyst Salary at Sanofi

10-12 LpA

12-15 LpA

15 - 18 LpA

2 participants . poll closed

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Genpact Assistant Manager Customer Service Salary FAQs

What is the salary of Assistant Manager Customer Service at Genpact ?

The average salary of a Assistant Manager Customer Service at Genpact in India typically ranges from ₹6.5 Lakhs to ₹7.7 Lakhs per year, depending on experience (from 7 years to 15 years).

The top 10% of Assistant Manager Customer Service at Genpact earn more than ₹7.7 Lakhs per year, and the top 1% earn over ₹7.7 Lakhs per year. Assistant Manager Customer Service Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Genpact employees in India.

What is the estimated take home salary of a Assistant Manager Customer Service at Genpact in India?

The estimated take-home salary of a Assistant Manager Customer Service at Genpact in India typically ranges from ₹52,866 to ₹54,181 per month. This is based on the average salary range of ₹6.5 Lakhs to ₹7.7 Lakhs per year for employees with experience ranging from 7 years to 15 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Assistant Manager Customer Service at Genpact ?

To be a Assistant Manager Customer Service at Genpact in india, the key skills required include:

- MS Office
- BPO
- Verbal Communication
- Writing Content
- Operations Management

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Genpact for Assistant Manager Customer Service in India?

TCS	₹6.1 Lakhs to ₹9.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.

What is the salary of a Assistant Manager Customer Service in companies similar to Genpact in India?

The salary of a Assistant Manager Customer Service at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

InterGlobe Aviation	₹4.0 Lakhs to ₹9.5 Lakhs per year
Axis Bank	₹2.4 Lakhs to ₹4.2 Lakhs per year
ICICI Bank	₹2.4 Lakhs to ₹4.0 Lakhs per year
Equitas Small Finance Bank	₹1.6 Lakhs to ₹4.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Assistant Manager Customer Service at Genpact in India?

The salary growth for a Assistant Manager Customer Service at Genpact depends on factors such as experience, performance, and promotions. On average, a Assistant Manager Customer Service can expect the following growth trajectory at Genpact:

Experience	Average Salary Range
7 years	₹2.7 Lakhs to ₹7.2 Lakhs per year
8 years	₹6.5 Lakhs to ₹12.3 Lakhs per year
9 years	₹6.2 Lakhs to ₹7.9 Lakhs per year
10 years	₹6.3 Lakhs to ₹8.0 Lakhs per year

and so on.

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Genpact Assistant Manager Customer Service Salaries

Genpact Assistant Manager Customer Service salary in India ranges between ₹6.5 Lakhs to ₹7.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Genpact latest salaries received from various employees of Genpact.