Genpact Assistant Manager Customer Service salaries in India

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work.

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Dislikes

Salary and appraisal in this company is not really high.

Likes

Company Culture is good but when it comes to Project part sometimes management need to be flexible. But for skill development and learning it is good.

Dislikes

It is about the salary and promotions. The appraisal is too low and the benefits are not much. There is no night shift compensation. Cab charges are also applicable

Likes

No work pressure, Hybrid work

Dislikes

1) Salary. 2) Politics for this salary also. I want to give 1 suggestion - Many people in this organisation suffering with Poverty. I can't able to see their faces also. Their faces and dressing style was very poor and dull. Because of this low package I put paper in Genpact after completing my 5 months. I started searching in other companies after completing my 3 months of experience here.

Likes

Nothing

Dislikes

Plenty of things to dislike. 1.Salary 2. Appraisal 3. Employee recognition 4. The managers want the associate to be their eyes and ears. 5. Management is not employee centric. 6. HR not willing to talk or respond to the email. Whenever called they would just reply “I will call you later”. Not recommended at all.