Genesys Customer Support Executive Salaries by Employees (Updated 2025)

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₹2.3 Lakhs - ₹2.9 Lakhs

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Last Updated: 5 May 2024

Companies similar to Genesys for Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
TCS Customer Support Executive Salary 0 - 6 years exp. (183 salaries)	₹1 L/yr - ₹6.2 L/yr 29% more
Wipro Customer Support Executive Salary 1 - 3 years exp. (136 salaries)	₹1.1 L/yr - ₹4.5 L/yr 13% more	2 job openings
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Infosys Customer Support Executive Salary 1 - 5 years exp. (19 salaries)	₹1.9 L/yr - ₹5.8 L/yr 22% more
HCLTech Customer Support Executive Salary 0 - 4 years exp. (85 salaries)	₹1.5 L/yr - ₹4 L/yr 3% less
Tech Mahindra Customer Support Executive Salary 0 - 5 years exp. (2.9k salaries)	₹1 L/yr - ₹4.8 L/yr 6% more	9 job openings
Cognizant Customer Support Executive Salary 1 - 6 years exp. (47 salaries)	₹2 L/yr - ₹5.3 L/yr 50% more
Accenture Customer Support Executive Salary 0 - 6 years exp. (352 salaries)	₹1.6 L/yr - ₹7.2 L/yr 76% more
IBM Customer Support Executive Salary 0 - 7 years exp. (17 salaries)	₹0.8 L/yr - ₹8.1 L/yr 48% more
Capgemini Customer Support Executive Salary 1 - 6 years exp. (9 salaries)	₹2.8 L/yr - ₹4.9 L/yr 38% more
NortonLifeLock's Customer Support Executive Salary 0 - 5 years exp. (6 salaries)	₹2.8 L/yr - ₹4.8 L/yr 52% more
Thomson Reuters Customer Support Executive Salary 2 - 9 years exp. (5 salaries)	₹2 L/yr - ₹13.6 L/yr 187% more
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IBS Software Services Customer Support Executive Salary 1 - 5 years exp. (4 salaries)	₹1.8 L/yr - ₹2.3 L/yr 22% less
Kaseya Software Customer Support Executive Salary 4 - 8 years exp. (4 salaries)	₹5 L/yr - ₹13.7 L/yr 226% more

Customer Support Executive salary at Genesys ranges between ₹2.3 Lakhs to ₹2.9 Lakhs per year for employees with 2 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Genesys.

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Salary related reviews for Genesys

Software Engineer in Chennai

Full Time

Engineering - Software & QA Department

4.0

• posted on 28 Nov 2022

3.0

for Salary and Benefits

Likes

Good culture. Work life Balance is good. Good opportunity for learning and developing skills.

Skill development - Good

+3 more

Dislikes

No Job Security (Due to recent layoffs).Salary and benefits are not that great when compared to other companies.

Job security - Poor

Associate Software Engineer (working remotely)

Full Time

Engineering - Software & QA Department

1.0

• posted on 10 Dec 2022

1.0

for Salary and Benefits

Likes

ontime salary with decent benefits salary is okay when compare with service based company maintenance work

Dislikes

No job security No career growth Poor Work life balance Toxic managers and HR False promises Fake acting by the managers Liar company

Salary - Bad

+6 more

Executive Engineer (working remotely)

Full Time

Construction & Site Engineering Department

1.0

• posted on 07 Oct 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

This company is very worst.even the appraisal is not good, there is only politics in appraisals. after 3 years everyone has been appraised and the appraisal was also not good . Work is going on from home but they do not even pay the internet bill, they paid the internet bill for first 1 year only and after that they stopped. And during the festivals they make the employees work even on the week offs like saturday and sunday. The manager TL also insults the employees. And they forcibly make the employees work on week offs even if the fever is not cured they do not listen and do not give leave.they forcibly make the employees work. When the employees takes leave , they threaten him by saying that he should quit the job. Worst company worst managers . Especially that Mr . Sameer shinde and Meenino dorairaj.

Salary - Bad

+6 more

Team Manager in Chennai

Multicloud Department

1.0

• posted on 28 Oct 2022

2.0

for Salary and Benefits

Likes

Work Culture and Work life balance is Good

Dislikes

Lot of wrong decisions by management. As a result complete business unit (about 80% of global team got fired) got shutdown and our Indian management & HR is worst, with no ethical, empathy and moral values.

Salary - Poor

+5 more

Senior Software Engineer in Chennai

IT & Information Security Department

1.0

• posted on 28 Sep 2018

1.0

for Salary and Benefits

Likes

Just some tech are good nothing more than that.

Skill development - Good

Dislikes

They are just showing off and getting ratings based on new joiners. No one from the guys who are there working for years never say good about it. Also very less people working here for more than 2 to 10 years. This is specific to Chennai.

Salary - Bad

+5 more

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Genesys Customer Support Executive Salary FAQs

What is the notice period for Customer Support Executive at Genesys?

According to AmbitionBox, 100% of the Genesys Customer Support Executives reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Genesys Customer Support Executive Salaries

Genesys Customer Support Executive salary in India ranges between ₹2.3 Lakhs to ₹2.9 Lakhs. This is an estimate based on latest salaries received from employees of Genesys.