Genesys Customer Care Executive Salaries by 4 Employees (Updated 2025)

1 - 3 years exp.

₹3 Lakhs - ₹3.7 Lakhs

Low Confidence

Salary of majority employees

24% more than the average Customer Care Executive Salary in Software Product Companies for 1 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 1 year exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
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CSR & Social Service Customer Care Executive Salary 3 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.1 L/yr

Last Updated: 25 Feb 2024

Companies similar to Genesys for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
TCS Customer Care Executive Salary 1 - 8 years exp. (166 salaries)	₹1.2 L/yr - ₹6.5 L/yr 7% more
Wipro Customer Care Executive Salary 0 - 8 years exp. (302 salaries)	₹1 L/yr - ₹5 L/yr 4% less	2 job openings
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Infosys Customer Care Executive Salary 0 - 6 years exp. (17 salaries)	₹1 L/yr - ₹5.2 L/yr 17% less
HCLTech Customer Care Executive Salary 1 - 5 years exp. (60 salaries)	₹1.5 L/yr - ₹4 L/yr 18% less	1 job opening
Tech Mahindra Customer Care Executive Salary 0 - 6 years exp. (3.2k salaries)	₹1 L/yr - ₹6.5 L/yr 15% less	1 job opening
Cognizant Customer Care Executive Salary 0 - 8 years exp. (43 salaries)	₹1.8 L/yr - ₹7.5 L/yr 20% more
Accenture Customer Care Executive Salary 0 - 8 years exp. (271 salaries)	₹2.2 L/yr - ₹8 L/yr 43% more
IBM Customer Care Executive Salary 0 - 7 years exp. (54 salaries)	₹1.3 L/yr - ₹4.5 L/yr 5% less
Capgemini Customer Care Executive Salary 0 - 6 years exp. (14 salaries)	₹1.7 L/yr - ₹3.9 L/yr 19% less
R Systems International Customer Care Executive Salary 0 - 3 years exp. (6 salaries)	₹3 L/yr - ₹3.9 L/yr At par
Gen Customer Care Executive Salary 5 - 10 years exp. (4 salaries)	₹6 L/yr - ₹7.5 L/yr 106% more
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Amadeus Customer Care Executive Salary 1 - 3 years exp. (3 salaries)	₹3.2 L/yr - ₹3.5 L/yr 7% more

Customer Care Executive salary at Genesys ranges between ₹3 Lakhs to ₹3.7 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 4 latest salaries received from various employees of Genesys.

Experience wise Genesys Customer Care Executive salaries

Last Updated: 25 Feb 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3 L/yr - ₹3.1 L/yr
2 years (AmbitionBox Estimate)	₹3 L/yr - ₹5.6 L/yr
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3 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.7 L/yr

Similar Designation salaries in Genesys

Customer Support Executive Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹2.9 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹1.4 L/yr - ₹1.7 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Senior Associate Salary

(3 salaries)

₹30 L/yr - ₹70 L/yr

Team Lead Salary

(5 salaries)

₹11.25 L/yr - ₹11.61 L/yr

Sales Manager Salary

(AmbitionBox Estimate)

₹16.7 L/yr - ₹21.3 L/yr

Analyst Salary

(AmbitionBox Estimate)

₹49.4 L/yr - ₹54.6 L/yr

Technical Support Engineer Salary

(4 salaries)

₹2.4 L/yr - ₹11.71 L/yr

Salary related reviews for Genesys

1.0

Rated by 1 employees for salary & benefits

Software Engineer in Chennai

Full Time

Engineering - Software & QA Department

4.0

• posted on 28 Nov 2022

3.0

for Salary and Benefits

Likes

Good culture. Work life Balance is good. Good opportunity for learning and developing skills.

Skill development - Good

+3 more

Dislikes

No Job Security (Due to recent layoffs).Salary and benefits are not that great when compared to other companies.

Job security - Poor

Associate Software Engineer (working remotely)

Full Time

Engineering - Software & QA Department

1.0

• posted on 10 Dec 2022

1.0

for Salary and Benefits

Likes

ontime salary with decent benefits salary is okay when compare with service based company maintenance work

Dislikes

No job security No career growth Poor Work life balance Toxic managers and HR False promises Fake acting by the managers Liar company

Salary - Bad

+6 more

Executive Engineer (working remotely)

Full Time

Construction & Site Engineering Department

1.0

• posted on 07 Oct 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

This company is very worst.even the appraisal is not good, there is only politics in appraisals. after 3 years everyone has been appraised and the appraisal was also not good . Work is going on from home but they do not even pay the internet bill, they paid the internet bill for first 1 year only and after that they stopped. And during the festivals they make the employees work even on the week offs like saturday and sunday. The manager TL also insults the employees. And they forcibly make the employees work on week offs even if the fever is not cured they do not listen and do not give leave.they forcibly make the employees work. When the employees takes leave , they threaten him by saying that he should quit the job. Worst company worst managers . Especially that Mr . Sameer shinde and Meenino dorairaj.

Salary - Bad

+6 more

Team Manager in Chennai

Multicloud Department

1.0

• posted on 28 Oct 2022

2.0

for Salary and Benefits

Likes

Work Culture and Work life balance is Good

Dislikes

Lot of wrong decisions by management. As a result complete business unit (about 80% of global team got fired) got shutdown and our Indian management & HR is worst, with no ethical, empathy and moral values.

Salary - Poor

+5 more

Senior Software Engineer in Chennai

IT & Information Security Department

1.0

• posted on 28 Sep 2018

1.0

for Salary and Benefits

Likes

Just some tech are good nothing more than that.

Skill development - Good

Dislikes

They are just showing off and getting ratings based on new joiners. No one from the guys who are there working for years never say good about it. Also very less people working here for more than 2 to 10 years. This is specific to Chennai.

Salary - Bad

+5 more

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a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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Genesys Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Genesys?

Customer Care Executive salary at Genesys in India ranges between ₹3.0 Lakhs to ₹3.7 Lakhs for experience between 1 years to 3 years. According to our estimates it is 24% more than the average Customer Care Executive Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Genesys India.

How does the salary of a Customer Care Executive at Genesys India compare with the average salary range for this job?

The average salary of a Customer Care Executive at Genesys is 24% more than the average salary of a Customer Care Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than Genesys to a Customer Care Executive in India?

Gen Customer Care Executive Salary - ₹6.0 Lakhs to ₹7.5 Lakhs per year
Accenture Customer Care Executive Salary - ₹2.2 Lakhs to ₹8.0 Lakhs per year
Cognizant Customer Care Executive Salary - ₹1.8 Lakhs to ₹7.5 Lakhs per year
Amadeus Customer Care Executive Salary - ₹3.2 Lakhs to ₹3.5 Lakhs per year
TCS Customer Care Executive Salary - ₹1.2 Lakhs to ₹6.5 Lakhs per year

What is the salary of a Customer Care Executive in companies similar to Genesys in India?

R Systems International Customer Care Executive Salary - ₹3.0 Lakhs to ₹3.9 Lakhs per year
Wipro Customer Care Executive Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year
IBM Customer Care Executive Salary - ₹1.3 Lakhs to ₹4.5 Lakhs per year
Tech Mahindra Customer Care Executive Salary - ₹1.0 Lakhs to ₹6.5 Lakhs per year
Infosys Customer Care Executive Salary - ₹1.0 Lakhs to ₹5.2 Lakhs per year

What is the estimated take home salary of a Customer Care Executive at Genesys in India?

The estimated take-home salary of a Customer Care Executive at Genesys ranges between ₹22,862 per month to ₹24,332 per month in India. The take-home salary calculation is based on the average Genesys Customer Care Executive salary in India which ranges between ₹3.0 Lakhs to ₹3.7 Lakhs per year for employees with experience between 1 years to 3 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Executive at Genesys?

According to AmbitionBox, 50% of the Genesys Customer Care Executives reported a notice period of 2 Months, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 4 responses on AmbitionBox in last 2 years.

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Genesys Customer Care Executive Salaries

Genesys Customer Care Executive salary in India ranges between ₹3 Lakhs to ₹3.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Genesys latest salaries received from various employees of Genesys.