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Engaged Employer
Genesys
4.1
based on 74 Reviews
Company Overview
Company Locations
Working at Genesys
Company Summary
Genesys is a leader in omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
Overall Rating
4.1/5
based on 74 reviews
8% above
industry average
Highly rated for
Work-life balance, Company culture, Skill development
Work Policy
Monday to Friday
83% employees reported
Flexible timing
86% employees reported
No travel
72% employees reported
Day shift
80% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
3 employees reported
Professional degree assistance
2 employees reported
Office cab/shuttle
2 employees reported
Health insurance
2 employees reported
View all benefits
About Genesys
Founded in1990 (35 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
HeadquartersMenlo Park, California, United States
Office Locations
--
Websitegenesys.com
Primary Industry
Other Industries
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
Genesys Ratings
based on 74 reviews
Overall Rating
4.1/5
How AmbitionBox ratings work?
5
29
4
28
3
7
2
2
1
8
Category Ratings
4.4
Work-life balance
4.2
Company culture
4.1
Skill development
4.0
Work satisfaction
3.7
Salary
3.6
Job security
3.6
Promotions
Genesys is rated 4.1 out of 5 stars on AmbitionBox, based on 74 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Genesys Reviews
Top mentions in Genesys Reviews
+ 3 more
Compare Genesys with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.1/5 based on 74 reviews | 3.6/5 based on 39.4k reviews | 3.7/5 based on 90k reviews | 3.7/5 based on 53.2k reviews |
Highly Rated for | Work-life balance Company culture Skill development | Job security | Job security Work-life balance | Job security |
Critically Rated for | No critically rated category | Salary Promotions Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary |
Primary Work Policy | - | Hybrid 86% employees reported | Work from office 81% employees reported | Hybrid 62% employees reported |
Rating by Women Employees | 4.1 Good rated by 20 women | 3.7 Good rated by 11.8k women | 3.8 Good rated by 26.1k women | 3.8 Good rated by 15.2k women |
Rating by Men Employees | 4.1 Good rated by 44 men | 3.5 Good rated by 25.1k men | 3.6 Good rated by 58.8k men | 3.7 Good rated by 35.5k men |
Job security | 3.6 Good | 4.1 Good | 4.5 Good | 3.8 Good |
View more
Genesys Salaries
Genesys salaries have received with an average score of 3.7 out of 5 by 74 employees.
Software Engineer
(29 salaries)
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₹8 L/yr - ₹20.8 L/yr
Senior Software Engineer
(25 salaries)
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₹10 L/yr - ₹26 L/yr
Associate Software Engineer
(18 salaries)
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₹6 L/yr - ₹11.1 L/yr
GIS Executive
(17 salaries)
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₹2 L/yr - ₹4.1 L/yr
PS Consultant
(8 salaries)
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₹11 L/yr - ₹13 L/yr
Technical Lead
(8 salaries)
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₹19 L/yr - ₹28 L/yr
Product Manager
(6 salaries)
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₹12 L/yr - ₹36 L/yr
Software QA Engineer
(6 salaries)
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₹9.2 L/yr - ₹18.2 L/yr
Senior Product Manager
(6 salaries)
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₹25 L/yr - ₹30 L/yr
GIS Trainee
(5 salaries)
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₹2 L/yr - ₹2.5 L/yr
Genesys Interview Questions
Interview questions by designation
Top Genesys interview questions and answers
Get interview-ready with top interview questions
Genesys Jobs
Popular Designations Genesys Hires for
Popular Skills Genesys Hires for
Current Openings
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Genesys FAQs
When was Genesys founded?
Genesys was founded in 1990. The company has been operating for 35 years primarily in the Software Product sector.
Where is the Genesys headquarters located?
Genesys is headquartered in Menlo Park, California.
How many employees does Genesys have in India?
Genesys currently has approximately 600+ employees in India.
Does Genesys have good work-life balance?
Genesys has a work-life balance rating of 4.4 out of 5 based on 70+ employee reviews on AmbitionBox. 77% employees rated Genesys 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Genesys work-life balance reviews for more details
Is Genesys good for career growth?
Career growth at Genesys is rated fairly well, with a promotions and appraisal rating of 3.6. 77% employees rated Genesys 4 or above, while 23% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Genesys reviews for more detailed insights.
What are the pros of working in Genesys?
Working at Genesys offers several advantages that make it an appealing place for employees. The company is highly rated for work life balance, company culture and skill development, based on 70+ employee reviews on AmbitionBox.
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