GAVS Technologies Customer Service Associate salaries in India

Likes

Salary credits in time. Attractive anniversary rewards.

Dislikes

...ees health and values to achieve targets and gross margin. Lack of recognitions. High employee utilisation with low pay scale. Shared service model focused on cost cutting that readily compromises on employee health. Poor workforce management. Attrition rate always ranging from medium to high. Falling to follow and implement policies. Poor work environment that lacking basic necessities like frequently failing air conditioners, internet, food higiene, rest room sanitation etc,. No proper workspace. Lack cultural or fun events. No compliments during festival occasions. Frequently changes in the top level management.

Likes

Everything except salary and promotion

Dislikes

Only friends and relatives Eg dinesh (premier) who brings his brother selvakumar 3 times after he left. Dinesh stayes more than 13 years so he knows all managers

Likes

Employee friendly policies Tax saving salary structure Constantly asking and implementing what employee wants If u r skilled ull get lot of opportunities

Dislikes

Upskilling can be improved by bringing in more educational support for benched employees. Internal job opportunities should be implemented and encouraged. Customer is important but at the same time employee should be too. Management should back employees at tough situation or escalations

Likes

Providing food for very low cost, that's the big thumbs up.

Dislikes

...provide additional skills set training, need to provide free udemy subscription. You never get perks and benefits for sure, exept saturatory bonus. IT team is not unsupportive. Casteism at its peak here, all higher level management are OC category person. Night shift allowance is too low, need to revise as per market.

Likes

On time salary , Good work life balance, L & D Team is always there to upskill the employees Food is very good and Job security is also good.

Dislikes

They don't have any Projects Also some projects don't have the good revenue.You don't know what is happening in the company. Some managers are toxic and work life balance is completely dependent on your project and managers.