Fortis Healthcare Senior Customer Service Executive salaries in Mumbai

Likes

On time salary and expenses. Good communication and behaviour of HR dept.

Dislikes

Work policy of some individuals who thinks they own Fortis. And you need to carry a bag full of butter and oil to satisfy them, otherwise you will be thrown out.

Likes

You will get your salary on time, its only benefit.

Dislikes

The worst work culture , daily late sitting in ofc, no overtime paid, very bad for employee. While working in fortis you can not give time to your family

Likes

Timely salary.. gift for diwali. Tea- coffee machine available in pantry.

Dislikes

1) Very very Toxic culture in Anesthesia department. 2) The HOD is very toxic person, he is the KING of SARCASM. He always taunts and humiliates and never talks normally. 3) Very difficult to get LEAVES. The HOD grants leaves based on his interest. 4) HOD is very biased. He never encourages the SRs. 5) No work life balance. There is NO fìxed shift and ABSOLUTELY NO FIXED TIME of getting relieved from OT. 1 day your shift is from 8am and another day it's at 12pm. 6) There is NO SEPARATE ROOM for Female doctors.. The WASHROOM is very very DIRTY alws. You feel like vomiting. Recurrent UTI is a free gift after using it. 7) NO SEPARATE PLACE FOR DOCTORS TO EAT. 8) PARKING is a BIG ISSUE here. Since it's under construction there is no parking available for staff. Only Vallet parking is there. They park staff's vehicles in nearby Ramlila ground. Sometimes even on Road. And you can even get a challan for parking in no parking zone.. Also the parking staff is very arrogant. 9) There is NO SEPARATE safe ROOM for junior doctors to sleep during night duty. The one room which is available right now has NO ROOF. It's situated at the ENTRANCE OF RECOVERY ROOM. And the room is actually a dumping place for old equipments, files etc.. 10) only 2-3 consultants are working there and literally 6-7 doctors have resigned stat in last 2 months. 11) If you want get a TOXIC experience once in a lifetime then FORTIS NOIDA is the best place for that.

Likes

1.Salary on time 2. Health care facility is good for employees and their parents 3. Top management is good

Dislikes

1. Some Top management having Personal Ego 2.Beware about Internal politics 3.No bonus no incentive

Likes

1. Good Salary 2.Employee Insurance policy 3. Free Food

Dislikes

1. Late Sitting everyday without any overtime allowance and you can't deny to do . 2. As per leave policy you have 36 leaves. but you will be allowed to take on 10-12 leaves a year by your manager else who is going to do complete the work , If you are on leave. Even after this you can't share this complain with you HR because operation manager and HR are friends, So you are going to face consequences for your complaints. 3. Even if you are on sick leave you are going to get a call from your colleagues and manager and they will ask you to complete any task . 4.HR knows about the work life balance but they are not going to do anything because they have no work to do in this company, so they leave the office the office on time and enjoy all the 36 leaves. sometimes it seems that the policy of shift timing and leaves policy is for HR department not for other departments. Final Verdict If you want to spend your time with family and have mental peace , then don't join this company. Because whosoever has joined the company and get a chance to move , has moved within 1 month. Attrition rate is so high still HR and management are acting like blinds. There policies will not change.