Fiserv Senior Service Delivery Manager salaries in New Delhi

Likes

Fiserv used to be a good org but after it's merger with Firstdata it became pathetic day by day.

Dislikes

...of system for a min of 10 -11 hrs Zero job security they just read a script and lay off people Forget about appraisals arnd pay increament A d micromanagement is the essence of this org.

Likes

Salary is good, rest everything is hell. I would suggest choosing life over money. Life is more important than money.

Dislikes

... you solely on your knowledge of their products, ignoring your technical skills. My advice is to prioritize your mental health and professional life even if the salary is good. Do not join this company. Life is more valuable than money, and freedom is irreplaceable.

Likes

Salary is good. Appraisals are always around 10-12%. Direct managers are good.

Dislikes

The recent management changes after first data merger have changed the culture of the company. They have introduced tools like sapience which would track your daily hours on laptop. We are supposed to complete 8hrs in that tool and stay in office for complete 8 hrs. The tool tracks 8 hrs when you actually work 10-11 hrs. So basically your work life balance is gone. No work life balance now.

Likes

Flexi Timings Placed at good location in Noida

Dislikes

...are third class. Food is third class and not upto the mark which it should be. Salary benefits are good only if you keep asking your manager for more and more

Likes

Work culture is good. Yes it depends on manager but still it's good here. Management is transparent. Apprisal even in pandemic shows how strong company backing is.

Dislikes

Salary is an industry standard for big companies so is here. All was good before the entry of Sapience which now tracks your every activity. You sometimes feel like being monitored every second. There was a big layoff in 2019 and it seems now this company has a hire and fire policy.