Fiserv Senior Customer Support Associate Salaries by 2 Employees

5 - 6 years exp.

₹2.7 Lakhs - ₹3.4 Lakhs

Low Confidence

Avg. annual salary (AmbitionBox Estimate)

Monthly In-hand Salary

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Last Updated: 4 Dec 2023

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Senior Customer Support Associate salary at Fiserv ranges between ₹2.7 Lakhs to ₹3.4 Lakhs per year for employees with experience between 5 years to 6 years. Salary estimates are based on 2 latest salaries received from various employees of Fiserv.

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Salary related reviews for Fiserv

Customer Service Associate in Talegaon Dabhade

Full Time

Business Process Outsourcing Department

5.0

• posted on 29 Oct 2021

5.0

for Salary and Benefits

Likes

...e is a huge cafeteria and gaming arcade for chilling. Company policies are good. Salary as per average

Salary - Excellent

+5 more

Dislikes

There is a lot of politics and the salary is decent. Appraisals are not fair.

Senior Analyst in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 01 Aug 2020

3.0

for Salary and Benefits

Likes

They are providing satisfactory work culture. Night shift allowances given but not for stretching you working hours.

Job security - Good

Dislikes

No laptops provided nor any compensation benefit given to maintain work life while working from home. Desktops were delivered at home to make employees work.

Skill development - Poor

+1 more

Analyst in Pune

Engineering - Software & QA Department

4.0

• posted on 09 Apr 2021

4.0

for Salary and Benefits

Likes

...epends on projects I was lucky to get good technologies. In hand salary is good. Salary Structure is good.

Salary - Good

+6 more

Dislikes

Less onsite. Managers and leads are worst ..lot of politics..as most of leads are from 8+ years in fiserv. Since merger with first data loads of micro management due to sapiens tool.

Team Lead in Bangalore / Bengaluru

Engineering - Software & QA Department

2.0

• posted on 04 Jul 2022

2.0

for Salary and Benefits

Likes

Its more like service company.

Dislikes

Need to be competitive for salary, facilities like food, etc they spend lot on office but not on people not sure why. No proper canteen , employee benifits are less. Work culture is good, good on technical skill development etc.

Salary - Poor

+2 more

Senior Associate in Noida

Other Department

5.0

• posted on 26 May 2022

3.0

for Salary and Benefits

Likes

Work culture… healthy working environment.

Skill development - Excellent

+5 more

Dislikes

Salary package is very low for the kind of work we do …. Salary’s should be revised … as the name of the company is high in market similarly salary could also be better …

see more salary related reviews

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Fiserv Senior Customer Support Associate Salary FAQs

How the salary growth look like for a Senior Customer Support Associate at Fiserv in India?

The salary growth for a Senior Customer Support Associate at Fiserv depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Associate can expect the following growth trajectory at Fiserv:

Experience	Average Salary Range
5 years	₹2.6 Lakhs to ₹3.3 Lakhs per year
6 years	₹2.8 Lakhs to ₹3.5 Lakhs per year

and so on.

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Fiserv Senior Customer Support Associate Salaries

Fiserv Senior Customer Support Associate salary in India ranges between ₹2.7 Lakhs to ₹3.4 Lakhs. This is an estimate based on latest salaries received from employees of Fiserv.