FIS Mumbai Customer Service Associate 2 Salaries by 7 Employees

0 - 2 years exp.

₹3 Lakhs - ₹4 Lakhs

Salary of majority employees

At par with the average Customer Service Associate 2 Salary in IT Services & Consulting Companies for 0 - 2 years of experience

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Last Updated: 28 Aug 2023

Customer Service Associate 2 salary at FIS ranges between ₹3 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 7 latest salaries received from various employees of FIS.

Experience wise FIS Customer Service Associate 2 salaries in Mumbai

Last Updated: 28 Aug 2023

Experience	Avg Annual Salary
Fresher (3 salaries)	₹3.4 L/yr - ₹4 L/yr
1 year (AmbitionBox Estimate)	₹3.4 L/yr - ₹4 L/yr
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2 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr

Similar Designation salaries in FIS

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(13 salaries)

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Customer Service Executive Salary

(13 salaries)

₹2 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(6 salaries)

₹2.88 L/yr - ₹5 L/yr

Customer Service Associate Salary

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₹3.6 L/yr - ₹5 L/yr

Top skills at FIS for Customer Service Associate 2

Customer Satisfaction Customer Service Business Operations Financial Services Customer Support Product Support Recruitment Customer Service

Salary related reviews for FIS

Customer Service Associate 2 (working remotely)

Other Department

3.0

• posted on 21 Jun 2022

4.0

for Salary and Benefits

Likes

Competitive salary Once you are experienced then it might turn out to be good company for some

Salary - Good

Dislikes

Initial days overloaded training and put trainees on production without providing proper assistance Non professional behaviour by many colleagues and no proper channel to address new joiners issue (in current project) my personal experience can defer for others

Skill development - Poor

+1 more

Customer Service Associate in Noida (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

4.0

for Salary and Benefits

Likes

That time they give me work from home but now there's no such option so hybrid

Salary - Good

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

Job security - Poor

+2 more

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

Salary - Poor

+6 more

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Jul 2023

5.0

for Salary and Benefits

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

Salary - Excellent

+3 more

Dislikes

There is no work life balance.

Job security - Bad

Senior Analyst in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 15 Sep 2023

4.0

for Salary and Benefits

Likes

...asuals Sometimes- One time Bonus(Based on team and Manager) Good leave policies National Holiday payout Team Outing for every quarter or Online food card. Skip level meeting Frequent feedback survey

Salary - Good

+2 more

Dislikes

...ways Night Shifts No festivals No deepavali bonus and sweets USA based shifts Not getting exact variable pay(which is mentioned in offer letter) amount on every quarter. Senior ppl's will not teach anything about product to juniors. All about the team which you go and that team manager but Company is good.

Skill development - Poor

+1 more

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What people are saying about FIS

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an agile scrum master

Scrum Master

Yoe - 4.6 years. I got a new offer with 50% hike in my Fixed pay. I am still confused whether it’s a good percentage or I should have asked more ?

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FIS Customer Service Associate 2 Salary FAQs

What is the salary of Customer Service Associate 2 at FIS in Mumbai?

The average salary of a Customer Service Associate 2 at FIS in Mumbai typically ranges from ₹3.0 Lakhs to ₹4.0 Lakhs per year, depending on experience (from Fresher to 2 years).

The top 10% of Customer Service Associate 2 in Mumbai at FIS earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Associate 2 Salaries at FIS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 FIS employees in India.

What is the estimated take home salary of a Customer Service Associate 2 at FIS in Mumbai?

The estimated take-home salary of a Customer Service Associate 2 at FIS in Mumbai typically ranges from ₹26,584 to ₹27,999 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from Fresher to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of FIS. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Associate 2 at FIS in Mumbai?

To be a Customer Service Associate 2 at FIS in Mumbai, the key skills required include:

- Customer Satisfaction
- Customer Service
- Business Operations
- Financial Services
- Customer Support

These skills are highly valued at FIS and are crucial for successful performance in a Software Engineering role.

How the salary growth look like for a Customer Service Associate 2 at FIS in Mumbai?

The salary growth for a Customer Service Associate 2 at FIS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate 2 in Mumbai can expect the following growth trajectory at FIS:

Experience	Average Salary Range
Fresher	₹3.4 Lakhs to ₹4.0 Lakhs per year
1 year	₹3.4 Lakhs to ₹4.0 Lakhs per year
2 years	₹3.0 Lakhs to ₹3.8 Lakhs per year

and so on.

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FIS Customer Service Associate 2 Salaries in Mumbai

FIS Customer Service Associate 2 salary in Mumbai ranges between ₹3 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 FIS latest salaries received from various employees of FIS.