FirstCry Senior CSR salaries in Pune

Likes

Nothing they pay you good.

Dislikes

Did not like travel process every employee is traveling zero work life balance people are spending on own money for travel and reimbursement process takes 45 days. No work life balance at all.

Likes

Working at firstcry.com was incredibly rewarding due to its fast paced environment and customer centric approach. I enjoyed being part of a team facused on delivering exceptional service to parents and families, where every action directly impacted customer satisfaction.

Dislikes

Not getting diwali bonus

Likes

Good company for freshers to enter into corporate.

Dislikes

Toxic culture. Very less appraisal. Lot of partiality. ZERO facilities provided {except for parking and canteen(paid) and cockroach had been found in Maggie in canteen recently} No bonus. Culture here is to work for max 1.5 yrs and switch. Senior Management is partial and toxic.

Likes

...ith toxic management. It’s just profit centric and absolutely not for employees. It is just they pay salary which is the best they think they do.

Dislikes

Culture Management Learning

Likes

Nothing

Dislikes

-They don’t provide full salary as committed. They will give a meal card forcefully and give 2k salary in that card and show it as food allowance this was not informed -They don’t provide petty cash on time Its always delay by more than 1 month and force to celebrate customers bday on store they want manager’s to spend from their pocket. When we take follow up from RM and AOM they say there is only one guy working for it and we have so many stores thats y it gets delayed. You will get with in 2-3 days and then it keeps getting delayed -While joining they say about incentives which my team have never received -AOM switch off their phones on sunday -And they dont give any authority to managers Even the team attendance goes for approval to AOM directly -Manager cant give discounts without AOM approval -If manager say something to the CRO and if the CRO complains then all HR and AOM will blame the manager without knowing the true story. -Zero support from the management.