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This company page is being actively managed by Firstcall Teleservices Team. If you also belong to the team, you can get access from here

Firstcall Teleservices Verified Tick

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4.3

based on 11 Reviews

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Designation
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Hyderabad / Secunderabad
Customer Success, Service & Operations

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Firstcall Teleservices Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

based on 14 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Support Executive

1 - 2 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹1.2 L/yr - ₹2.2 L/yr

Customer Care Executive

0 - 1 year exp. · Hyderabad / Secunderabad (3 salaries)
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₹1.3 L/yr - ₹2 L/yr

Customer Care

1 year exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Voice Process Executive

Fresher · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Starting your career? Discover Firstcall Teleservices fresher salaries in India

Team Lead

10 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Quality Analyst

6 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Customer Service Executive

1 year exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

BPO Executive

Fresher · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Telecaller

Fresher · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Process Manager Operations

10 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Last Updated: 26 Nov, 2024

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Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for Firstcall Teleservices

4.9

Rated by 4 employees for salary & benefits

Customer Service Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 10 Jun 2023
5.0
 for  Salary and Benefits

Likes

Yes, I would like to know if I work is any project it's do well know we realized our Process with any solutions to problems but I mean a Good Empathetic Energy.....?!

read more
  • Salary - Excellent
    • +4 more

Dislikes

It's not properly doing staffs it's any Project employees not well Good there no Respect with our senior's....??

see more salary related reviews

Know more about Firstcall Teleservices Hyderabad / Secunderabad

More about working at Firstcall Teleservices

Firstcall Teleservices Salary FAQs

How much does Firstcall Teleservices pay per year?
The average Firstcall Teleservices salary ranges from approximately ₹1.3 Lakh to ₹2 Lakhs per year for a Customer Care Executive and ₹1.2 Lakh to ₹2.5 Lakhs per year for a Customer Support Executive. Salary estimates are based on 14 Firstcall Teleservices salaries received from various employees of Firstcall Teleservices. Firstcall Teleservices employees rate the overall salary and benefits package 4.9/5 stars.
What is the highest salary in Firstcall Teleservices?
The highest-paying job at Firstcall Teleservices is a Customer Support Executive with a salary of ₹1.2 Lakh to ₹2.5 Lakhs per year. The top 10% of employees earn more than ₹2.50 lakhs per year. The top 1% earn more than a whopping ₹4.92 lakhs per year.
What is the minimum salary in Firstcall Teleservices?
Minimum salary at Firstcall Teleservices depends on the role you are applying for. For Desktop Support Engineer the minimum salary is ₹1.1 Lakh to ₹1.4 Lakh per year, and for Customer Service Executive the minimum salary is ₹1.2 Lakh to ₹2.5 Lakhs per year and so on.
What is the notice period at Firstcall Teleservices in Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
According to AmbitionBox, 63% of the Firstcall Teleservices employees in Customer Success, Service & Operations Department in Hyderabad / Secunderabad reported a notice period of 15 days or less, 18% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 16 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Firstcall Teleservices , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 14 Firstcall Teleservices latest salaries received from various employees of Firstcall Teleservices.

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