Financepeer Senior Customer Support Associate salaries in India

Likes

Salary on time.

Dislikes

Please be carefully while joing this company there are 2 subsdaires , Gajju Technologies and QPIC. This things company will not disclosed. You will only come to know when you get offer letter. And offer letter is released only during joining. Decision making at higher management takes lot of time. Employee Feels like stucked . What are we trying to do.

Likes

The initial high salary been offered is the only plus point of this organisation.

Dislikes

There are so many negative aspects of working in this organisation. 1) There is no clear effort from the senior management to overlook the operations of every department. This leads to leisure for that departmental head and thus things are taken for granted. 2) The founders may be genuinely intelligent but it is very evident that they lack the acute business sense. They aren’t well versed of how to run a business and how to grow it. Currently within the organisation nobody knows in which direction our company is headed. 3) Genuine hardworking employees were been fired at the cost of the management not producing enough business. 4) Several Employees are been hired at exorbitant salaries wherein their daily work includes close to none. The management needs to honestly create a proper review of these employees and check if they are being paid according to their work , qualifications and market standards. 5) I honestly feel there is very little growth left in the company as investors will start to pull out their funding. 6) The business development/ Sales team have also been shifting their organisation quickly. 7) The Tech Team is also in a mess.

Likes

I liked working there and then they laid off half of their staff with one phone call. Shouldn't come as a surprise as they had no structures for any of their functions or departments. There was a very thin line between departments as well. Escalations were taken as per the mood of the management and the inclination towards the client. If it was a big client then there issues would be resolved and if it was a small client, they would ignore them and leave it be.

Dislikes

...time, have a stable HR team for recruiting purposes of the L&D of the employees. There have been times when my salary was debited into someone else's account and vice versa. They had also apparently kept on giving salary to a person who had already left the organisation. The treatment of employees was completely partial and biased. A lot of people in the org were relatives and friends of the management who were hired and a very favourable treatment in terms of time and convenience of WFH was provided to them. Some of the employees in this category even had zero accountability. No initiate was ever taken towards the growth of employees like certification courses or training. This also became the onus of the employees who actually wanted to grow. Reimbursement processes were very clumsy and kept on changing every month and kept on growing tedious. The experience at Financepeer has been very tumultuous and un-satisfying and un-gratifying to the core. The management and leadership have been working clearly on their whims and biases which has led to them disrupting the lives of their employees and customers. PLEASE DO NOT BE A PART OF THEIR ASSOCIATION OR GET INVOLVED IN THEIR LEWD SCHEMES OF FEE FINANCING.

Likes

...ast one and half year found very positive & satisfactory level from all the way. Even in lockdown where other companies have expelled people from their company or cut down the salary, Financepeer kept on hold to keep all employees and did not do the deduction in salary structure. As a start-up it was very difficult for mange all this situation, Where big companies failed to manage in lockdown but Financepeer gave security of our jobs in those critical situation. I would love to recommend talented candidate to join this company to explore the opportunity . Thanks

Dislikes

Working hours form 9:30 Am to 6:00 PM, As we work so much that we forget the time when the day goes off. Team mates are very supportive and helping to each other.

Likes

There is no as such like about this Shit and Useless Company

Dislikes

Playing with Employees Careers anytime they layoff the employees, First they Hire assuming there will be workload and then they layoff within 2 months period. Secondly this company is highly religious and Muslims are dealt very very badly over here, It's my personal experience