FedEx Express New Delhi Customer Care Manager Salaries by 3 Employees

11 - 13 years exp.

₹20 Lakhs - ₹25 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

134% more than the average Customer Care Manager Salary in Logistics Companies for 11 - 13 years of experience

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Last Updated: 26 Feb 2024

Companies similar to FedEx Express for Customer Care Manager in New Delhi

FedEx Express Customer Care Manager Salary

11 - 13 years exp. (3 salaries)

₹20 L/yr - ₹25 L/yr

Company name	Avg Annual Salary	Open Jobs
Mahindra & Mahindra Customer Care Manager Salary 3 - 17 years exp. (14 salaries)	₹6.2 L/yr - ₹22.3 L/yr 35% less	2 job openings
Maruti Suzuki Customer Care Manager Salary 4 - 10 years exp. (8 salaries)	₹2.4 L/yr - ₹5 L/yr 83% less
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Hyundai Motor India Limited Customer Care Manager Salary 1 - 8 years exp. (7 salaries)	₹1.4 L/yr - ₹4.2 L/yr 85% less
Practico Interior Solutions Customer Care Manager Salary 4 - 20 years exp. (5 salaries)	₹2.4 L/yr - ₹4.5 L/yr 85% less
The Professional Couriers Customer Care Manager Salary 1 - 9 years exp. (4 salaries)	₹3.9 L/yr - ₹5.4 L/yr 80% less

Customer Care Manager salary at FedEx Express ranges between ₹20 Lakhs to ₹25 Lakhs per year for employees with experience between 11 years to 13 years. Salary estimates are based on 3 latest salaries received from various employees of FedEx Express.

Experience wise FedEx Express Customer Care Manager salaries in New Delhi

Last Updated: 26 Feb 2024

Experience	Avg Annual Salary
11 years (AmbitionBox Estimate)	₹16.5 L/yr - ₹21.1 L/yr
12 years (AmbitionBox Estimate)	₹17.6 L/yr - ₹22.5 L/yr
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13 years (AmbitionBox Estimate)	₹18.7 L/yr - ₹23.9 L/yr

Similar Designation salaries in FedEx Express

Customer Care Executive Salary

(14 salaries)

₹2.15 L/yr - ₹3.5 L/yr

Operations Manager Salary

(14 salaries)

₹6.75 L/yr - ₹18.6 L/yr

Customer Service Executive Salary

(7 salaries)

₹1.95 L/yr - ₹3.3 L/yr

Customer Service Associate Salary

(4 salaries)

₹2.25 L/yr - ₹3 L/yr

Top skills at FedEx Express for Customer Care Manager

Hiring Leadership Skills Team Management Escalation Management

Salary related reviews for FedEx Express

Operations Executive in Lucknow

Full Time

Other Department

5.0

• posted on 03 Mar 2022

5.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is very slow.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Feb 2023

1.0

for Salary and Benefits

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

Salary - Bad

+5 more

Customer Care Executive in Pune

Customer Success, Service & Operations Department

2.0

• posted on 06 Jul 2021

1.0

for Salary and Benefits

Likes

Learning and development specialists was very good interactive learning.

Work-life balance - Good

Dislikes

Manager name as Dominic he think that he was giving to salary to employees. Very rude behavior. No career growth do only cut copy paste work .pathetic no learning at all .

Salary - Bad

+3 more

Operations Manager in New Delhi

Customer Success, Service & Operations Department

3.0

• posted on 29 Mar 2021

2.0

for Salary and Benefits

Likes

No Job Security, work pathtic because of lots company work on same floor,, management not work on depth ,policy not belong to India ?

Skill development - Good

+1 more

Dislikes

Training is good based on job activity,carrier groth tough ,salary not upto market standard, as well appraisals, travel limited positions only,, environment not good at all because HR /Security dept,pressure,work life balance is ok..

Salary - Poor

+4 more

Operations Executive in Bangalore / Bengaluru

Service operation Supply chain Department

4.0

• posted on 03 Sep 2019

4.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts technology.i love the fact that i am a part of a team that markets reliable,high quality productand has a global client base.

Salary - Good

+5 more

Dislikes

Compensation is decent,but growth is slow.The work pressure is very high Sometimes, I have to work 14-18 hours work straight in a day as i have to attend client calls in the evening and sometimes late into night. Managers do not value an individuals unique strengths,which is why i have to tack back my suggestions most of the times.

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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FedEx Express Customer Care Manager Salary FAQs

How the salary growth look like for a Customer Care Manager at FedEx Express in New Delhi?

The salary growth for a Customer Care Manager at FedEx Express in New Delhi depends on factors such as experience, performance, and promotions. On average, a Customer Care Manager in New Delhi can expect the following growth trajectory at FedEx Express:

Experience	Average Salary Range
11 years	₹16.5 Lakhs to ₹21.1 Lakhs per year
12 years	₹17.6 Lakhs to ₹22.5 Lakhs per year
13 years	₹18.7 Lakhs to ₹23.9 Lakhs per year

and so on.

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FedEx Express Customer Care Manager Salaries in New Delhi

FedEx Express Customer Care Manager salary in New Delhi ranges between ₹20 Lakhs to ₹25 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 FedEx Express latest salaries received from various employees of FedEx Express.