Fareportal Customer Success, Service & Operations Department Salaries in Pune

Likes

The manager and team leaders are helpful. They have work from home option which is good.

Dislikes

...as not helpful and gave wrong information in regards to resignation formalities.Also policies in regards to attendance and docking of employees salary is very unprofessional and borderline cruel.

Likes

Two points I can remember. The IT team is prompt to attend to any issues. The other is the HR team which never delays in one task only and always completes it in time. It is to issue warning letters or to terminate an employee for which there is no delay.

Dislikes

...s of errors committed by the advisor which the advisor is not allowed to defend. If an advisor travels in office transport however cannot avail due to work load suffers money deduction from the pay package towards penalty. During work from home, they will insist of the employee to get broadband services however question of reimbursement for the charges are ruled out.

Likes

Just the salary.

Dislikes

... drove me into depression, and there was no support from the company whatsoever. Yes, the salary and incentives can be decent, but they come at a huge moral and mental cost. Your earnings depend on how well you can manipulate and mislead people into paying outrageous prices. This is not a company for anyone who values ethics, personal well-being, or professional growth. Overall, my experience was horrible. I would give this company 0 out of 10 and never recommend it to anyone. If you want to destroy your mental health and lose all work-life balance, Fareportal is the place for you. Good luck if you decide to join—you’ll need it.

Likes

There is nothing to tell good about Fareportal.. Worst management ever seen.

Dislikes

...June 2021. When the first wave of company hit... So called CEO of Fareportal Mr. sam Jain sent an email that I will take my salary as Rs. 1 per month till this pandemic will get over but will not fire anyone from company and to the very next moment approx 250 people got an email that you are no longer part of this company. Then after sometime approx 200 people they kept on Leave without pay till further notice so we have to resign out of choice. The work life balance is like they can call u anytime in office when they need and way back to home is not as per your shift timing but it is as per your manager choice. Worst company. Worst management ever seen

Likes

Fare portal has put me on leave without pay since last month , worst company to work as here only racism and dearness creatures are been asked to work from home.

Dislikes

Most worst company have ever worked with